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For Companies At a Glance
- Tasks: Schedule and organise appointments for residents with tradespeople efficiently.
- Company: Join a dynamic team in Basildon with a focus on teamwork.
- Benefits: Enjoy 22 days annual leave, pension, and exciting perks.
- Why this job: Make a real difference by ensuring smooth operations and happy residents.
- Qualifications: Experience in planning or call centre roles and strong communication skills.
- Other info: Great opportunities for career growth and volunteering days.
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Basildon
Office Based
£32,000 per annum
We have an opportunity for a Planner to join our team. Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way.
Key Responsibilities- Arranging appointments for residents with trades people in a cost effective and organised manner.
- Rescheduling appointments using our planning tools.
- Handling calls and communicating between the resident and maintenance worker.
- Keeping all activity logged and up-to-date.
- Ensuring that all follow on jobs are actioned by the end of the day.
- Previous experience in a similar role
- Previous experience in call centre environment and/or dealing with high volumes of calls (desirable)
- Excellent communication skills
- Ability to prioritize tasks
- 22 days annual leave which increases with length of service
- Pension
- Perkbox rewards
- Long service rewards
- Volunteering days
Please apply for the role if you are interested in this Planner position, or contact myself Abbie Burrows directly.
Planner in Basildon employer: Fortus Recruitment Group
Contact Detail:
Fortus Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner in Basildon
✨Tip Number 1
Before you even think about applying, make sure you know the ins and outs of the Planner role. Brush up on your scheduling skills and get familiar with planning tools. This way, when you land that interview, you can show off your knowledge and impress the team!
✨Tip Number 2
Networking is key! Reach out to current or former employees in similar roles. They can give you the lowdown on what it’s really like working as a Planner and might even put in a good word for you. Plus, it shows you’re proactive!
✨Tip Number 3
Practice makes perfect! Get ready for those interview questions by rehearsing your answers. Think about scenarios where you’ve had to juggle multiple tasks or handle tricky calls. We want you to be confident and ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to go directly through us. Good luck, and we can’t wait to see your application!
We think you need these skills to ace Planner in Basildon
Some tips for your application 🫡
Know the Role: Before you dive into your application, make sure you fully understand what being a Planner involves. Check out the key responsibilities and think about how your skills match up with what we’re looking for.
Tailor Your CV: Don’t just send in a generic CV! Highlight your previous experience that relates to scheduling, planning, and communication. We want to see how you can bring your unique skills to our team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you’ve handled similar tasks in the past and how you can contribute to our busy environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Fortus Recruitment Group
✨Know Your Planning Tools
Familiarise yourself with the planning tools mentioned in the job description. If you can, practice using similar software or tools to show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you handled difficult calls or coordinated between different parties.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time. You might want to share specific strategies or tools you use to stay organised, especially in a busy environment.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to scheduling and rescheduling appointments. Practice your responses to these types of questions to demonstrate your problem-solving skills and ability to think on your feet.
