Resident Liaison Officer (RLO)
Location: Waltham Cross
Salary: £30,000–£34,000 plus package
Contract: Permanent
Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors.
We are currently recruiting for an experienced Resident Liaison Officer to join an external works project in Waltham Cross for 6 months. This is an excellent opportunity for someone with previous RLO experience who enjoys working closely with residents, keeping them informed and ensuring works are delivered with minimal disruption.
Key Responsibilities
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Act as the main point of contact for residents throughout the external works programme.
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Communicate planned works, schedules and any potential disruption clearly and effectively.
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Build positive relationships with residents, providing regular updates and support throughout the project.
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Respond to resident queries, concerns and complaints, ensuring issues are dealt with promptly.
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Liaise with site teams, contractors and management to help coordinate works and resolve issues.
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Carry out resident visits and maintain accurate records of communications and feedback.
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Help ensure a positive resident experience throughout the project.
Skills & Experience
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Previous experience working as a Resident Liaison Officer (RLO) is essential.
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Experience working on external works projects would be beneficial.
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Excellent communication and customer service skills.
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Ability to manage resident concerns professionally and effectively.
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Strong organisational skills and the ability to work independently.
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Full UK driving licence is essential.
Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer.
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Resident Liaison Officer in Waltham Cross employer: Fortus Recruitment Group Limited
Fortus Recruitment Group Limited is an excellent employer for Multi Traders, offering a supportive work culture that values skill diversity and employee growth. With competitive pay rates, weekly payments, and the opportunity for a temp-to-perm position, employees can thrive in a dynamic environment while working across various locations in Kent. The provision of a company van further enhances the convenience and flexibility of this role, making it an attractive option for those seeking meaningful employment in the maintenance sector.
Contact Details:
Fortus Recruitment Group Limited Recruitment Team
