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- Tasks: Engage with residents, manage appointments, and ensure smooth project execution.
- Company: Fortus Recruitment Group, a leader in repairs and maintenance recruitment.
- Benefits: Competitive salary up to £33,000 plus a comprehensive package.
- Why this job: Make a difference in communities while developing your career in a supportive environment.
- Qualifications: Experience as a Resident Liaison Officer and strong communication skills required.
- Other info: Temporary role with potential for career growth and development.
The predicted salary is between 28000 - 38000 £ per year.
Location: Hertfordshire (surrounding areas)
Salary: Up to £33,000 plus package
About the Role:
Our client is looking for an experienced Resident Liaison Officer to join their planned works team. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which are mainly retrofit and external works.
Responsibilities:
- Booking in appointments to visit occupied properties
- Carrying out condition surveys
- Dealing with resident complaints
- Working hand in hand with the site team to get works completed to the correct standard
- Building strong relationships with tenants and contractors
Qualifications:
- Experience working as a Resident Liaison Officer
- Strong communication skills, both written and face to face
- Good IT skills
- Ability to work within a team and of your own accord
Contract Details:
This is a temporary position with potential to develop your career.
How to Apply:
Please apply directly for this role or contact Jamie Goodhew for more information.
Equal Opportunity Statement:
Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
Resident Liaison Officer employer: Fortus Recruitment Group Limited
Contact Detail:
Fortus Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Get to know the company! Research Fortus Recruitment Group and their values. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! As a Resident Liaison Officer, you'll need to be great at talking to people. Role-play with a friend or family member to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work there.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team!
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Resident Liaison Officer role. Highlight your experience in repairs and maintenance, and don’t forget to showcase your strong communication skills – they’re key for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific experiences that relate to booking appointments and dealing with resident complaints.
Showcase Your IT Skills: Since good IT skills are a must, make sure to mention any relevant software or tools you’re familiar with. This will show us that you can handle the tech side of things without a hitch!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Fortus Recruitment Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the types of projects you'll be involved in, especially those related to planned maintenance and refurbishment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, strong communication is key. Prepare examples from your past experiences where you've effectively dealt with resident complaints or built relationships with tenants and contractors. Practising these scenarios can help you articulate your skills during the interview.
✨Demonstrate Your IT Proficiency
Since good IT skills are essential for this role, be ready to discuss any relevant software or tools you've used in previous positions. If you have experience with booking systems or survey software, mention it! This shows that you can hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, or specific projects. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.