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- Tasks: Engage with residents, manage appointments, and ensure smooth project execution.
- Company: Fortus Recruitment Group, a leader in repairs and maintenance recruitment.
- Benefits: Competitive pay up to £20 per hour and career development opportunities.
- Why this job: Make a difference in residents' lives while enhancing your skills in a dynamic environment.
- Qualifications: Experience as a Resident Liaison Officer, strong communication, and IT skills required.
- Other info: Temporary role with potential for career growth and a supportive team.
The predicted salary is between 13 - 16 £ per hour.
Our client is currently looking for an experienced Resident Liaison Officer to join their planned works team in Cambridge. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which will mainly be external projects.
Within this role, day to day duties will include but not be limited to:
- Booking in appointments to visit occupied properties
- Carrying out condition surveys
- Dealing with resident complaints
- Working hand in hand with the site team to get works completed to the correct standard
- Building strong relationships with tenants and contractors
My client is seeking someone with experience working as a Resident Liaison Officer, strong communication skills both over the phone and face to face, good IT skills, and must drive with access to your own vehicle. This is a temporary position with potential to develop your career.
Please apply directly for this role or contact Jamie Goodhew for more information.
Resident Liaison Officer employer: Fortus Recruitment Group Limited
Contact Detail:
Fortus Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Get to know the company before your interview! Research their projects and values so you can show them you're genuinely interested in being a part of their team. It’ll help you stand out and make a great impression.
✨Tip Number 2
Practice your communication skills! As a Resident Liaison Officer, you'll need to handle resident complaints and build relationships. Role-play with a friend or family member to get comfortable with potential scenarios.
✨Tip Number 3
Be ready to showcase your IT skills! Brush up on any software or tools mentioned in the job description. You might be asked to demonstrate your proficiency during the interview, so it’s best to be prepared.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Resident Liaison Officer role!
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer. We want to see how your skills match the job description, so don’t be shy about showcasing your communication skills and any relevant IT experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing genuine enthusiasm, so let us know what excites you about working with our planned works team.
Showcase Your Problem-Solving Skills: In your application, mention specific examples of how you've dealt with resident complaints or challenges in the past. We’re looking for someone who can build strong relationships and resolve issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Fortus Recruitment Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the specifics of planned maintenance projects and how they impact residents. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Communication Skills
Since strong communication is key in this role, prepare examples of how you've effectively dealt with resident complaints or built relationships with tenants in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Be Ready to Discuss IT Proficiency
As good IT skills are essential, be prepared to discuss the software and tools you’ve used in previous roles. If you have experience with specific property management systems, mention them. This shows you're tech-savvy and ready to hit the ground running.
✨Demonstrate Your Problem-Solving Abilities
Think of situations where you've had to resolve issues on-site or manage conflicts between residents and contractors. Sharing these experiences will highlight your ability to handle challenges effectively, which is crucial for a Resident Liaison Officer.
