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- Tasks: Engage with residents, manage appointments, and ensure smooth communication during maintenance projects.
- Company: Fortus Recruitment Group, a leader in repairs and maintenance recruitment.
- Benefits: Competitive pay, career development opportunities, and a supportive team environment.
- Why this job: Make a difference in your community while building strong relationships with residents and contractors.
- Qualifications: Experience as a Resident Liaison Officer and excellent communication skills required.
- Other info: Temp to perm role with great potential for career growth.
The predicted salary is between 13 - 18 £ per hour.
Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team. My client are based in North West London and they are carrying out an external planned maintenance works programme in the surrounding areas. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which is mainly retrofit and external works.
Within this role, day to day duties will include but not be limited to:
- Booking in appointments to visit occupied properties
- Carrying out condition surveys
- Dealing with resident complaints
- Working hand in hand with the site team to get works completed to the correct standard
- Building strong relationships with tenants and contractors
My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face, and good IT skills. The ability to work within a team and of your own accord is also desired.
This is a temp to perm position with potential to develop your career. Please apply directly for this role or contact Jamie Goodhew for more information.
Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
Resident Liaison Officer in London employer: Fortus Recruitment Group Limited
Contact Detail:
Fortus Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in London
✨Tip Number 1
Get to know the company before your interview! Research their recent projects and values. This will help us tailor our conversation and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Resident Liaison Officer, you’ll need to be great at talking to residents and contractors. We suggest role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with people in the repairs and maintenance industry on LinkedIn. We can also join relevant groups to find out about job openings and get insider tips.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team!
We think you need these skills to ace Resident Liaison Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer. We want to see how your skills match the job description, so don’t be shy about showcasing your communication and IT skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your past experiences have prepared you for this position. Keep it friendly and professional!
Showcase Your Team Spirit: Since this role involves working closely with both tenants and contractors, let us know about your teamwork experiences. Share examples of how you've built strong relationships in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Fortus Recruitment Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the planned maintenance processes and how they impact residents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively dealt with resident complaints or built relationships in previous roles. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Teamwork and Independence
Be ready to discuss times when you've successfully worked as part of a team, as well as instances where you've taken initiative on your own. This duality is crucial for a Resident Liaison Officer, so highlight your adaptability in both situations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, the planned maintenance projects, or how success is measured in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
