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- Tasks: Engage with residents, manage appointments, and ensure smooth project delivery.
- Company: Fortus Recruitment Group, a leader in repairs and maintenance recruitment.
- Benefits: Competitive salary up to £31,000 plus additional perks.
- Why this job: Make a difference in your community through impactful refurbishment projects.
- Qualifications: Experience as a Resident Liaison Officer and strong communication skills required.
- Other info: Permanent role with opportunities for career growth and development.
The predicted salary is between 24800 - 34800 £ per year.
Our client is currently looking for an experienced Resident Liaison Officer to join their planned works team. They are based in Hertfordshire and are carrying out a planned works programme in the surrounding areas. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which mainly focus on Retrofit and Decarbonisation.
Within this role, day to day duties will include but not be limited to:
- Booking in appointments to visit occupied properties
- Carrying out condition surveys
- Dealing with resident complaints
- Working hand in hand with the site team to get works completed to the correct standard
- Building strong relationships with tenants and contractors
My client is seeking someone with experience working as a Resident Liaison Officer, strong communication skills both over the phone and face to face, and good IT skills. The ability to work within a team and on your own accord is also desired. This is a permanent position with potential to develop your career.
Please apply directly for this role or contact Jamie Goodhew for more information.
Resident Liaison Officer in Letchworth employer: Fortus Recruitment Group Limited
Contact Detail:
Fortus Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Letchworth
✨Tip Number 1
Get to know the company before your interview! Research their projects, especially in Retrofit and Decarbonisation. This will help us show that we’re genuinely interested and can hit the ground running.
✨Tip Number 2
Practice your communication skills! As a Resident Liaison Officer, you’ll need to handle resident complaints and build relationships. We suggest role-playing with a friend to nail those tricky conversations.
✨Tip Number 3
Prepare some questions for your interviewer. Asking about the team dynamics or specific projects shows that we’re engaged and ready to contribute. Plus, it helps us figure out if the company is the right fit for us!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set us apart from other candidates. It’s a great way to reiterate our interest in the role and keep us fresh in their minds.
We think you need these skills to ace Resident Liaison Officer in Letchworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Resident Liaison Officer role. Highlight your experience in planned maintenance and any relevant projects you've worked on, especially those involving Retrofit and Decarbonisation.
Show Off Your Communication Skills: Since strong communication is key for this role, use your application to showcase your ability to deal with resident complaints and build relationships. Give examples of how you've successfully communicated in past roles.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We want to see your skills without having to sift through unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Fortus Recruitment Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resident Liaison Officer inside out. Familiarise yourself with planned maintenance, refurbishment projects, and especially Retrofit and Decarbonisation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively dealt with resident complaints or built relationships with tenants and contractors in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Be Ready to Discuss IT Skills
As good IT skills are desired, be prepared to discuss any relevant software or tools you've used in previous roles. If you have experience with specific systems related to property management or maintenance, highlight those to demonstrate your technical proficiency.
✨Team Player Vibes
This role requires working closely with site teams, so be ready to talk about your teamwork experiences. Share instances where you collaborated successfully with others to achieve a common goal, showing that you can work well both independently and as part of a team.