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- Tasks: Engage with residents, manage appointments, and ensure smooth project delivery.
- Company: Fortus Recruitment Group, a leader in the repairs maintenance industry.
- Benefits: Competitive salary up to £33k, career development, and a supportive team environment.
- Why this job: Make a difference in your community while building strong relationships.
- Qualifications: Experience as a Resident Liaison Officer and excellent communication skills.
- Other info: Permanent role with opportunities for career growth.
The predicted salary is between 26400 - 39600 £ per year.
Resident Liaison Officer - Permanent Planned Maintenance - Property Services
Up to 33k plus package
Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs maintenance industry. Our client is currently looking for an experienced Resident Liaison Officer to join their planned works team. My client is based in Harlow and they are carrying out a planned works programme in the surrounding areas. Works are being carried out to occupied properties and include planned maintenance refurbishment projects.
Within this role, day to day duties will include but not be limited to:
- Booking in appointments to visit occupied properties
- Carrying out condition surveys
- Dealing with resident complaints
- Working hand in hand with the site team to get works completed to the correct standard
- Building strong relationships with tenants and contractors
My client is seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face, and good IT skills. The ability to work within a team and on your own accord is also desired. This is a permanent position with potential to develop your career.
Please apply directly for this role or contact Jamie Goodhew for more information.
Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
Resident Liaison Officer in Harlow employer: Fortus Recruitment Group Limited
Contact Detail:
Fortus Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Harlow
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and how they operate. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! As a Resident Liaison Officer, you'll need to be great at talking to people. Try role-playing with a friend or family member to get comfortable discussing your experience and handling tricky questions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Resident Liaison Officer in Harlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer. We want to see how your skills match the job description, so don’t be shy about showcasing your communication and IT skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing genuine enthusiasm, so let us know what excites you about working with our planned works team.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your relevant experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Fortus Recruitment Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the planned maintenance projects and how they impact residents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively dealt with resident complaints or built relationships in previous roles. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Teamwork and Independence
Be ready to discuss times when you've successfully worked as part of a team and also when you've taken initiative on your own. This duality is crucial for a Resident Liaison Officer, so think of specific examples that highlight both skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, the planned works programme, or how success is measured in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
