Disrepair Supervisor

Disrepair Supervisor
Finchley
Property Services Division

Fortus Recruitment are currently representing a leading maintenance contractor who are seeking an experienced Disrepair Supervisor to join their Property Services division. This role is based in Finchley and sits on a newly awarded contract.

Key Responsibilities

• Liaise with the works scheduling team and sub-contractors to ensure accurate job information, timely report submissions, appropriate work allocation, and invoicing.
• Carry out pre- and post-inspections to ensure works are completed to a high standard.
• Support the Service Delivery Manager (SDM) in overseeing contractors to ensure excellent service delivery.
• Identify and implement process improvements to enhance efficiency, control costs, and meet agreed targets.
• Provide data, reports, and management information (MI) to support quality control and budget monitoring.
• Monitor sub-contractor performance and attend monthly meetings.
• Liaise with internal and external stakeholders, including legal departments, client representatives, and local authorities.
• Manage day-to-day team administration.
• Attend client panels, consultations, and stakeholder meetings.
• Act as a key point of contact for customers, ensuring queries and complaints are resolved promptly and professionally.

Skills, Qualifications & Experience

• Trade qualification (e.g., Plumbing, Carpentry, Electrical, or similar repairs sector trade).
• Proven specialist knowledge and/or experience in Legal Disrepair (essential).
• Previous supervisory experience, ideally within responsive repairs or minor works.
• Strong IT literacy, including MS Office (Excel, Word, PowerPoint, Outlook, Teams) and job management systems (Accuserv knowledge advantageous).
• Strong communication and interpersonal skills, both written and verbal.
• Numerate with good analytical skills and the ability to interpret data.
• Leadership and people management capability.
• Commercial awarene