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For Companies At a Glance
- Tasks: Assist in scheduling and planning works efficiently for residents and tradespeople.
- Company: Join a dynamic team in a busy office environment in Basildon.
- Benefits: Enjoy 22 days annual leave, pension, and exciting perks through Perkbox.
- Why this job: Make a real difference by ensuring smooth operations and excellent communication.
- Qualifications: Experience in planning or call centre roles with strong communication skills.
- Other info: Great opportunities for career growth and long service rewards.
The predicted salary is between 28000 - 36000 £ per year.
We have an opportunity for a Planner to join our team. Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way.
Key Responsibilities
- Arranging appointments for residents with trades people in a cost effective and organised manner.
- Rescheduling appointments using our planning tools.
- Handling calls and communicating between the resident and maintenance worker.
- Keeping all activity logged and up-to-date.
- Ensuring that all follow on jobs are actioned by the end of the day.
Requirements
- Previous experience in a similar role
- Previous experience in call centre environment and/or dealing with high volumes of calls (desirable)
- Excellent communication skills
- Ability to prioritize tasks
Benefits
- 22 days annual leave which increases with length of service
- Pension
- Perkbox rewards
- Long service rewards
- Volunteering days
Please apply for the role if you are interested in this Planner position, or contact myself Abbie Burrows directly.
Planner in Basildon employer: Fortus Recruitment Group Limited
Contact Detail:
Fortus Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner in Basildon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction, make sure you can clearly express your thoughts and ideas. Role-play with a friend or record yourself to improve your delivery.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you’re interested in, even if they’re not advertising a Planner position. Show them why you’d be a great fit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly. Let’s get you that Planner role!
We think you need these skills to ace Planner in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in planning and scheduling. We want to see how your skills match the role, so don’t be shy about showcasing your previous roles that relate to this position.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Keep it friendly and professional, and don’t forget to mention your communication skills and ability to handle busy environments.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your excellent communication skills. Whether it’s through your CV or cover letter, let us know how you’ve successfully managed calls and interactions in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Fortus Recruitment Group Limited
✨Know Your Planning Tools
Familiarise yourself with common planning tools and software that are used in scheduling and appointment management. Being able to discuss your experience with these tools will show that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of communication between residents and tradespeople, prepare examples of how you've effectively handled similar situations in the past. Highlight your ability to convey information clearly and manage expectations.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a few examples of how you’ve successfully organised schedules or managed high volumes of calls in previous roles.
✨Prepare Questions About the Role
Think of insightful questions to ask about the team dynamics and the specific challenges they face in scheduling. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.