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For Companies At a Glance
- Tasks: Assist in scheduling and planning works efficiently for residents and tradespeople.
- Company: Join a dynamic team in Dagenham with a focus on organisation and efficiency.
- Benefits: Enjoy 22 days annual leave, pension, and exciting perks like volunteering days.
- Why this job: Make a real difference by ensuring smooth communication and efficient planning.
- Qualifications: Experience in planning or call centre roles, with strong communication skills.
- Other info: Flexible work arrangement: 4 days in the office, 1 day from home.
The predicted salary is between 24000 - 36000 £ per year.
We have an opportunity for a Planner to join our team. Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way.
Key Responsibilities
- Arranging appointments for residents with trades people in a cost effective and organised manner.
- Rescheduling appointments using our planning tools.
- Handling calls and communicating between the resident and maintenance worker.
- Keeping all activity logged and up-to-date.
- Ensuring that all follow on jobs are actioned by the end of the day.
Requirements
- Previous experience in a similar role.
- Previous experience in call centre environment and/or dealing with high volumes of calls (desirable).
- Excellent communication skills.
- Ability to prioritize tasks.
Benefits
- 22 days annual leave which increases with length of service.
- Pension.
- Perkbox rewards.
- Long service rewards.
- Volunteering days.
Please apply for the role if you are interested in this Planner position, or contact myself Abbie Burrows directly.
Planner in Barking employer: Fortus Recruitment Group Limited
Contact Detail:
Fortus Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner in Barking
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Planner role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for planning roles and practice your answers. We want you to showcase your communication skills and ability to prioritise tasks, so be ready to share examples from your past experiences.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to show you were engaged and are genuinely interested in the Planner position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our busy environment.
We think you need these skills to ace Planner in Barking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in planning and scheduling. We want to see how your skills match the role, so don’t be shy about showcasing your previous roles that relate to this position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Planner role. Share specific examples of how you've successfully managed appointments or handled high volumes of calls in the past.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to communicate clearly and effectively. Whether it’s in your CV or cover letter, we want to see that you can handle conversations with both residents and tradespeople.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Fortus Recruitment Group Limited
✨Know Your Planning Tools
Familiarise yourself with common planning tools and software that are used in scheduling and organising tasks. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of communication between residents and maintenance workers, prepare examples of how you've effectively handled similar situations in the past. Highlight your ability to convey information clearly and manage expectations.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a few examples of how you've successfully organised schedules or appointments in previous roles.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in this role, such as rescheduling appointments or dealing with high call volumes. Practising your responses to these types of questions can help you feel more confident during the interview.
