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- Tasks: Book appointments, conduct surveys, and resolve resident complaints while collaborating with the site team.
- Company: Fortus Recruitment Group, a leader in repairs and maintenance recruitment.
- Benefits: Earn up to £20 per hour with opportunities for career development.
- Why this job: Make a difference in your community by supporting residents during maintenance projects.
- Qualifications: Experience as a Resident Liaison Officer with strong communication and IT skills.
- Other info: Temporary role with potential for growth in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team. My client are based in Bolton and they are carrying out a planned works programme in the surrounding areas. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which is mainly retrofit and external works.
Within this role, day to day duties will include but not be limited too:
- Booking in appointments to visit occupied properties
- Carrying out condition surveys
- Dealing with resident complaints
- Working hand in hand with the site team to get works completed to the correct standard
- Building strong relationships with tenants and contractors
My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired.
This is a temporary position with potential to develop your career. Please apply directly for this role or contact Jamie Goodhew for more information.
Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
Resident Liaison Officer in Alnwick employer: Fortus Recruitment Group Limited
Contact Detail:
Fortus Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Alnwick
✨Tip Number 1
Get to know the company before your interview. Research their recent projects and values, especially in property services. This will help us tailor our conversation and show that we're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for a Resident Liaison Officer, we should prepare for common questions and even role-play scenarios. This will boost our confidence when dealing with residents and contractors.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and might even give us a heads-up on what the hiring team is looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in their minds.
We think you need these skills to ace Resident Liaison Officer in Alnwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer. We want to see how your skills match the job description, so don’t be shy about showcasing your communication and IT skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to booking appointments and dealing with resident complaints.
Showcase Your Team Spirit: We love team players! In your application, mention any past experiences where you worked closely with site teams or contractors. This will show us you can build strong relationships, which is key for this role.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Fortus Recruitment Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the planned maintenance processes and how they impact residents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated with residents or team members in the past. Think about specific situations where you resolved complaints or built relationships, as these will demonstrate your capability in handling the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle certain situations, like dealing with a difficult resident or coordinating with contractors. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain professionalism under pressure.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly for the interview to convey professionalism. Also, plan your journey in advance to ensure you arrive on time. Being punctual shows respect for the interviewer's time and sets a positive tone for the meeting.
