At a Glance
- Tasks: Partner with senior leaders to drive operational excellence and financial tracking.
- Company: Dynamic company in London with a focus on collaboration and innovation.
- Benefits: Flexible working pattern, competitive salary, and opportunities for professional growth.
- Other info: Join a vibrant team and enjoy a role with high visibility and career advancement.
- Why this job: Make a real impact by shaping business operations and influencing key decisions.
- Qualifications: 4-6 years in operations, strong Salesforce and Excel skills, confident communicator.
The predicted salary is between 54000 - 66000 £ per year.
Location: London
Working pattern: 3 days/week in office (subject to change)
Reporting to: CEO, UK & Europe & Middle East
Working relation: Sales, Marketing, Finance, Events, FBS, Salesforce Administrator
About the role: A high-visibility operations role partnering directly with senior stakeholders across the Europe and Middle East businesses. This role requires sound judgment, independent decision-making, and the confidence to challenge numbers, push back on gaps, and shape how the business runs. You'll oversee the UK P&L view (data tracking, updates, etc.), Salesforce reporting, and the business’s operating cadence, working closely with the CEO and leadership from Finance, Sales, and Marketing.
Key Responsibilities (But not limited to the following):
- Stakeholder partnership & decision-making: Act as a trusted partner to senior leadership (CEO, Finance, Sales, Marketing, Legal) on commercial and operational decisions; exercise independent judgment on what to escalate, flag, or resolve directly; influence how teams plan, forecast, and report, not just execute their requests.
- UK and Middle East P&L & financial tracking: Track actuals vs. plan (revenue, cost, COGS, margin); flag variances early; own project- and event-level P&L; reconcile with Finance's official numbers; support forecast and budget updates with clean, accurate figures.
- Reporting: Run weekly Salesforce reporting: pipeline, forecast, activity, revenue; work with SF Admin to identify errors in data entry and process by team members; one shared set of trackers across revenue, cost, pipeline, projects, and events.
- Operational efficiency: Help the sales team to optimise efficiency by setting up the process and cutting down on manual repetitive hours; automate recurring data outputs and reports to cut manual work; set up a standard report/template for the team to run before meetings and save time from repetitive work; automate trackers to provide review cycles, not day-of; deliver decision-ready summaries for leadership reviews.
Requirements:
- 4-6 years experience in business/commercial/sales/project operations, ideally partnering with senior stakeholders.
- Hands-on Salesforce reporting experience.
- Strong Excel; comfortable with budgets, forecasts, margin.
- Sharp commercial judgment and independent decision-making ability.
- Confident communicator, comfortable challenging senior stakeholders on data and gaps.
- Can push work cross-team without creating friction.
- Bonus: media, events, sponsorship, publishing, or B2B sales background.
- Bonus: experience automating reports/dashboards (Excel macros, Salesforce automation, or similar tools).
Success looks like:
- Leadership treats this person as a go-to partner, not just a reporting function.
- Europe and Middle East P&L tracked accurately; gaps flagged before they hit a review.
- Sales pipeline and forecasting are clearer and more reliable.
- Reporting is automated where possible, freeing up time for analysis.
- Trackers updated proactively; Finance and commercial teams work from the same numbers.
- Leadership spends meetings deciding, not reconciling.
Business Operations Manager in City of London employer: Fortune
As a Business Operations Manager in London, you'll join a dynamic and collaborative work culture that values independent decision-making and strategic influence. The company offers flexible working patterns, opportunities for professional growth, and a chance to partner with senior leadership across diverse functions, ensuring your contributions directly impact the business's success. With a focus on operational efficiency and innovation, this role provides a unique platform for you to shape processes and drive meaningful change within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Manager in City of London
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We think you need these skills to ace Business Operations Manager in City of London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Fortune, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Fortune
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Fortune’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
