Ecommerce Growth Director: Personalization & CRM

Ecommerce Growth Director: Personalization & CRM

Full-Time 90000 - 110000 Β£ / year (est.) No working from home possible
Fortune Hill

At a Glance

  • Tasks: Lead eCommerce growth by optimising customer journeys and driving conversion through data-driven strategies.
  • Company: Fortune Hill, a forward-thinking company focused on innovative eCommerce solutions.
  • Benefits: Competitive salary, flexible working environment, and opportunities for professional development.
  • Other info: Enjoy a non-corporate culture with a focus on trust and collaboration.
  • Why this job: Join a dynamic team to shape the future of eCommerce and make a real impact.
  • Qualifications: Experience in eCommerce, CRM, and team leadership is essential.

The predicted salary is between 90000 - 110000 Β£ per year.

Fortune Hill is seeking an eCommerce Director to lead the next phase of growth in the UK. You will own the end-to-end digital customer journey across web and app, optimise trading performance, drive conversion, and increase lifetime value through data-led CRM and personalisation.

Reporting to the CEO, you will build a high-performing team, work across Product, Engineering and Analytics, and implement an ambitious test-and-learn roadmap with measurable outcomes in a non-corporate, high-trust environment.

Ecommerce Growth Director: Personalization & CRM employer: Fortune Hill

Fortune Hill is an excellent employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong emphasis on employee growth, we offer tailored development opportunities and support for our team members to thrive in their careers. Our commitment to innovation and excellence ensures that you will be part of a forward-thinking organisation that values your contributions and encourages meaningful work.

Fortune Hill

Contact Details:

Fortune Hill Recruitment Team

We think you need these skills to ace Ecommerce Growth Director: Personalization & CRM

eCommerce Strategy
Digital Customer Journey Management
Data-led CRM
Personalisation Techniques
Performance Optimisation
Conversion Rate Improvement
Team Leadership