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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch administrative support.
- Company: Dynamic financial services company in Greater London.
- Benefits: Comprehensive training, flexible retail hours, and a supportive team environment.
- Why this job: Join a customer-focused team and make a difference in people's financial journeys.
- Qualifications: O Level/Diploma/Bachelor's Degree and proficiency in MS Excel and Word.
- Other info: Great opportunity for career growth in a vibrant industry.
The predicted salary is between 28800 - 43200 £ per year.
A financial services company in Greater London is seeking a candidate for a customer service role. The ideal applicant must have at least 'O' Level/Diploma/Bachelor's Degree and skills in MS Excel and MS Word.
Responsibilities include:
- Attending to client inquiries
- Maintaining records
- Providing administrative support
The position requires excellent communication skills, the ability to work retail hours, and a focus on customer satisfaction. Training is provided by the company.
Loans Advisor – Customer-Focused, Retail Hours employer: FORTUNE CREDIT PTE. LTD.
Contact Detail:
FORTUNE CREDIT PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loans Advisor – Customer-Focused, Retail Hours
✨Tip Number 1
Make sure you know your stuff! Brush up on your MS Excel and Word skills before the interview. We want to show that you're not just a pretty face but also someone who can handle the tools of the trade.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable answering customer inquiries. We need to demonstrate that we can keep our cool and provide top-notch service, even under pressure.
✨Tip Number 3
Research the company! Knowing their values and what they stand for will help us align our answers during the interview. It shows we're genuinely interested and ready to contribute to their customer-focused mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of your progress and offer tips along the way to help you land that Loans Advisor role.
We think you need these skills to ace Loans Advisor – Customer-Focused, Retail Hours
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, so share those stories!
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We love it when applicants tailor their documents to match the job description. Mention your skills in MS Excel and Word, and how they relate to the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for customer service shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at FORTUNE CREDIT PTE. LTD.
✨Know Your Stuff
Make sure you brush up on your knowledge of financial services and customer service principles. Familiarise yourself with common loan products and the basics of how they work, as this will help you answer questions confidently.
✨Excel and Word Skills
Since the role requires skills in MS Excel and MS Word, be prepared to discuss your experience with these tools. You might even want to practice a few basic tasks beforehand, so you can demonstrate your proficiency if asked.
✨Customer-Centric Mindset
This position is all about customer satisfaction, so think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to showcase your commitment to excellent service.
✨Retail Hours Readiness
As the job involves retail hours, be honest about your availability and willingness to work during those times. Showing that you're flexible and understand the demands of the role will make a positive impression.
