At a Glance
- Tasks: Lead a team to troubleshoot and improve complex electro-mechanical products.
- Company: Join a leading defence engineering organisation with a strong reputation.
- Benefits: Competitive salary, training opportunities, and a chance to make an impact.
- Other info: Full-time role in Poole with opportunities for career growth.
- Why this job: Be a key player in enhancing product performance and manufacturing excellence.
- Qualifications: Degree in Engineering and 5+ years in manufacturing or assembly roles.
The predicted salary is between 50000 - 65000 € per year.
Fortress Recruit are working with a leading defence engineering and manufacturing organisation in the recruitment of a Lead Product Support Engineer to join their growing Production Engineering team. As Lead Product Support Engineer, you will provide technical leadership across manufacturing, supporting complex electro-mechanical products throughout the production lifecycle. You will act as the key escalation point for product and process issues, ensuring efficient assembly, robust performance, and continuous improvement across quality, cost, and delivery.
Key responsibilities include:
- Lead and manage the day-to-day activities of the Product Support Engineering team
- Act as the primary technical escalation point for assembly and manufacturing issues
- Provide hands-on troubleshooting and root cause analysis across production
- Collaborate with design, quality, supply chain, and operations teams
- Support supplier discussions around manufacturability and components
- Drive continuous improvement across quality, efficiency, and output
- Support new product introduction and lifecycle engineering activities
To be successful, you’ll have:
- Degree in Electrical or Mechanical Engineering (or equivalent experience)
- 5+ years’ experience in manufacturing, production, or assembly engineering
- Previous leadership or supervisory experience
- Strong technical problem-solving skills within electro-mechanical environments
- Experience using CAD tools such as SolidWorks or CREO
- Ability to communicate effectively across multiple levels
- Experience working in complex or regulated engineering environments
- Eligibility for SC clearance (5 years' UK residency without visa or sponsorship requirement)
This is a key engineering leadership role within a well-established defence organisation, offering the opportunity to influence product performance and manufacturing excellence across globally deployed systems. This is a full-time, permanent role based on-site in Poole, with competitive salary, plus training and development opportunity.
For a confidential conversation or to request the full job description, please click apply and send a full copy of your CV to Becki.
Lead Product Support Engineer employer: Fortress Recruit Ltd
Join a leading defence engineering and manufacturing organisation that prioritises employee growth and development, offering a dynamic work culture where innovation thrives. As a Lead Product Support Engineer in Poole, you will benefit from competitive salaries, hands-on training opportunities, and the chance to make a significant impact on product performance and quality within a collaborative team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Product Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work in defence or manufacturing. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and problem-solving techniques. Be ready to showcase your experience with CAD tools and how you've tackled complex issues in previous roles. We want to see you shine!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for opportunities that match your skills as a Lead Product Support Engineer. We’ve got some great roles waiting for you!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
We think you need these skills to ace Lead Product Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Lead Product Support Engineer role. Highlight your technical problem-solving skills and any leadership experience you've had in manufacturing or assembly engineering.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've tackled complex electro-mechanical issues and led teams to success in previous positions.
Showcase Relevant Experience:Don’t forget to mention your experience with CAD tools like SolidWorks or CREO. This is crucial for us, so make it stand out in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Fortress Recruit Ltd
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge, especially around electro-mechanical systems. Be ready to discuss specific projects you've worked on and how you tackled complex problems. This role requires strong problem-solving skills, so be prepared to showcase your experience in troubleshooting and root cause analysis.
✨Show Leadership Skills
Since this is a leadership role, think about examples where you've led a team or managed projects. Highlight your supervisory experience and how you've motivated others to achieve goals. Be ready to discuss how you handle conflicts and ensure efficient team dynamics.
✨Collaborate Like a Pro
This position involves working with various teams, so demonstrate your ability to collaborate effectively. Prepare examples of how you've worked with design, quality, and supply chain teams in the past. Emphasise your communication skills and how you ensure everyone is on the same page.
✨Continuous Improvement Mindset
The company values continuous improvement, so come armed with ideas on how to enhance quality, efficiency, and output. Think about past experiences where you've driven improvements and be ready to share those insights. Showing that you're proactive about making things better will set you apart.
