Senior Product Support Engineer (Mechanical) in Poole
Senior Product Support Engineer (Mechanical)

Senior Product Support Engineer (Mechanical) in Poole

Poole Full-Time 40000 - 50000 £ / year (est.) No home office possible
Fortress Recruit Limited

At a Glance

  • Tasks: Provide hands-on technical support for complex electro-mechanical products throughout production.
  • Company: Leading defence engineering and manufacturing organisation with a collaborative culture.
  • Benefits: Competitive salary, training opportunities, and a chance to work on high-reliability products.
  • Why this job: Join a dynamic team and make a real impact in the defence sector.
  • Qualifications: Degree in Engineering and experience in product support or manufacturing.
  • Other info: Full-time role based in Poole with excellent career development opportunities.

The predicted salary is between 40000 - 50000 £ per year.

Fortress Recruit are working with a leading defence engineering and manufacturing organisation in the recruitment of a Senior Mechanical Product Support Engineer to join their growing Production Engineering team. You will provide hands-on technical support across manufacturing, supporting complex electro-mechanical products throughout the production lifecycle. You will play a key role in resolving product and process issues, improving reliability, and supporting continuous improvement across quality, cost, and delivery.

Key responsibilities:

  • Provide technical support to engineering, operations, quality, and project teams
  • Investigate and resolve product and manufacturing issues through root cause analysis
  • Produce and maintain technical documentation, including engineering change requests
  • Support the delivery of technical outputs in line with agreed schedules and standards
  • Collaborate with cross-functional teams to improve efficiency and productivity
  • Assist in driving continuous improvement and process standardisation
  • Support new product introduction and lifecycle engineering activities

To be successful, you’ll have:

  • Degree in Electrical or Mechanical Engineering (or equivalent experience)
  • Experience in product support, manufacturing, production, or design engineering
  • Strong problem-solving and analytical skills within engineering environments
  • Experience supporting complex electro-mechanical products
  • Familiarity with CAD tools such as SolidWorks or CREO
  • Ability to communicate effectively across multiple stakeholders
  • Strong organisational skills and ability to work to deadlines
  • Eligibility for SC clearance (5 years' UK residency without visa or sponsorship requirement)

This is an excellent opportunity to join a well-established defence organisation, supporting high-reliability products used globally, with the chance to develop within a collaborative and technically challenging environment. This is a full-time, permanent role based on-site in Poole, with competitive salary, plus training and development opportunity.

For a confidential conversation or to request the full job description, please click apply and send a full copy of your CV to Becki.

Senior Product Support Engineer (Mechanical) in Poole employer: Fortress Recruit Limited

Join a leading defence engineering and manufacturing organisation that values innovation and collaboration, offering a dynamic work culture where your contributions directly impact the production of high-reliability products used globally. With a strong focus on employee development, you will have access to training opportunities and the chance to grow within a technically challenging environment in Poole, all while enjoying a competitive salary and the satisfaction of supporting critical engineering projects.
Fortress Recruit Limited

Contact Detail:

Fortress Recruit Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Product Support Engineer (Mechanical) in Poole

✨Tip Number 1

Network like a pro! Reach out to your connections in the engineering field, especially those who work in defence or manufacturing. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for technical interviews by brushing up on your problem-solving skills. Be ready to tackle real-world scenarios related to electro-mechanical products and demonstrate your analytical prowess.

✨Tip Number 3

Showcase your collaboration skills! During interviews, highlight examples of how you've worked with cross-functional teams to improve processes or resolve issues. This will show you're a team player who can drive continuous improvement.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more opportunities that match your skills and experience right there.

We think you need these skills to ace Senior Product Support Engineer (Mechanical) in Poole

Technical Support
Root Cause Analysis
Technical Documentation
Collaboration
Continuous Improvement
Process Standardisation
New Product Introduction
Mechanical Engineering
Electro-Mechanical Products
Problem-Solving Skills
Analytical Skills
CAD Tools (SolidWorks, CREO)
Effective Communication
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in product support and manufacturing. We want to see how your skills align with the role, so don’t be shy about showcasing your technical expertise and problem-solving abilities!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Mechanical Product Support Engineer role. We love seeing enthusiasm and a clear understanding of the job responsibilities.

Showcase Relevant Experience: When detailing your work history, focus on your experience with complex electro-mechanical products and any CAD tools you’ve used. We’re keen to see how you’ve tackled challenges in previous roles and contributed to continuous improvement.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes the process smoother for everyone involved!

How to prepare for a job interview at Fortress Recruit Limited

✨Know Your Technical Stuff

Make sure you brush up on your technical knowledge, especially around electro-mechanical products. Be ready to discuss specific examples from your past experience where you've resolved product or manufacturing issues. This will show that you can hit the ground running!

✨Show Off Your Problem-Solving Skills

Prepare to share detailed stories about how you've tackled complex problems in engineering environments. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills.

✨Familiarise Yourself with CAD Tools

Since familiarity with CAD tools like SolidWorks or CREO is important, be prepared to discuss your experience with these tools. If you have any projects or designs you've worked on, bring them up to demonstrate your hands-on experience.

✨Communicate Effectively

Practice articulating your thoughts clearly and concisely. You'll need to communicate with various stakeholders, so showing that you can convey technical information in an understandable way will be a big plus. Consider doing mock interviews to refine your communication skills.

Senior Product Support Engineer (Mechanical) in Poole
Fortress Recruit Limited
Location: Poole

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>