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- Tasks: Provide hands-on technical support for complex electro-mechanical products throughout production.
- Company: Leading defence engineering and manufacturing organisation with a collaborative culture.
- Benefits: Competitive salary, training opportunities, and a chance to work on high-reliability products.
- Why this job: Join a dynamic team and make a real impact in the defence sector.
- Qualifications: Degree in Electrical or Mechanical Engineering and experience in product support.
- Other info: Full-time, permanent roles based in Poole with excellent career development opportunities.
The predicted salary is between 35000 - 45000 £ per year.
Fortress Recruit are working with a leading defence engineering and manufacturing organisation in the recruitment of 2x Electrical Product Support Engineers (standard and senior level) to join their growing Production Engineering team. As Product Support Engineer, you will provide hands-on technical support across manufacturing, supporting complex electro-mechanical products throughout the production lifecycle. You will play a key role in resolving product and process issues, improving reliability, and supporting continuous improvement across quality, cost, and delivery.
Key responsibilities:
- Provide technical support to engineering, operations, quality, and project teams
- Investigate and resolve product and manufacturing issues through root cause analysis
- Produce and maintain technical documentation, including engineering change requests
- Support the delivery of technical outputs in line with agreed schedules and standards
- Collaborate with cross-functional teams to improve efficiency and productivity
- Assist in driving continuous improvement and process standardisation
- Support new product introduction and lifecycle engineering activities
To be successful, you’ll have:
- Degree in Electrical or Mechanical Engineering (or equivalent experience)
- Experience in product support, manufacturing, production, or design engineering
- Strong problem-solving and analytical skills within engineering environments
- Experience supporting complex electro-mechanical products
- Familiarity with CAD tools such as SolidWorks or CREO
- Ability to communicate effectively across multiple stakeholders
- Strong organisational skills and ability to work to deadlines
- Eligibility for SC clearance (5 years' UK residency without visa or sponsorship requirement)
This is an excellent opportunity to join a well-established defence organisation, supporting high-reliability products used globally, with the chance to develop within a collaborative and technically challenging environment. These are full-time, permanent roles based on-site in Poole, with competitive salaries, plus training and development opportunity.
For a confidential conversation or to request the full job description, please click apply and send a full copy of your CV to Becki.
Product Support Engineer (Electrical) in Poole employer: Fortress Recruit Limited
Contact Detail:
Fortress Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer (Electrical) in Poole
✨Tip Number 1
Network like a pro! Reach out to current employees at the company or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common technical questions related to electrical engineering. We recommend simulating the interview environment with a friend to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples where you've tackled complex issues, especially in electro-mechanical products.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your genuine interest in the role.
We think you need these skills to ace Product Support Engineer (Electrical) in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in electrical or mechanical engineering, especially any hands-on technical support roles. We want to see how your skills align with the responsibilities listed in the job description.
Showcase Problem-Solving Skills: Since you'll be resolving product and manufacturing issues, include specific examples of how you've tackled similar challenges in the past. We love seeing your analytical skills in action!
Technical Documentation Matters: Mention any experience you have with producing and maintaining technical documentation. This is key for us, so if you've worked on engineering change requests or similar, make it stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Fortress Recruit Limited
✨Know Your Technical Stuff
Make sure you brush up on your electrical and mechanical engineering principles. Be ready to discuss your experience with complex electro-mechanical products and how you've tackled product support issues in the past.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've resolved manufacturing or product issues through root cause analysis. Highlight your analytical skills and be ready to explain your thought process during these challenges.
✨Familiarise Yourself with CAD Tools
If you’ve worked with SolidWorks or CREO, be prepared to talk about specific projects where you used these tools. If not, do a bit of research on them so you can discuss their relevance to the role.
✨Communicate Like a Pro
Since you'll be collaborating with various teams, practice articulating your thoughts clearly. Think of examples where effective communication helped you achieve a goal or resolve an issue in a team setting.