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- Tasks: Lead a team to support and improve complex electro-mechanical products in manufacturing.
- Company: Join a leading defence engineering organisation with a focus on innovation.
- Benefits: Competitive salary, training opportunities, and a chance to influence product performance.
- Why this job: Make a real impact in a key engineering role within a globally recognised company.
- Qualifications: Degree in Engineering and 5+ years in manufacturing or assembly engineering.
- Other info: On-site role in Poole with excellent career development prospects.
The predicted salary is between 55000 - 70000 £ per year.
Fortress Recruit are working with a leading defence engineering and manufacturing organisation in the recruitment of a Lead Product Support Engineer to join their growing Production Engineering team. You will provide technical leadership across manufacturing, supporting complex electro-mechanical products throughout the production lifecycle. You'll act as the key escalation point for product and process issues, ensuring efficient assembly, robust performance, and continuous improvement across quality, cost, and delivery.
Key responsibilities include:
- Lead and manage the day-to-day activities of the Product Support Engineering team
- Act as the primary technical escalation point for assembly and manufacturing issues
- Provide hands-on troubleshooting and root cause analysis across production
- Collaborate with design, quality, supply chain, and operations teams
- Support supplier discussions around manufacturability and components
- Drive continuous improvement across quality, efficiency, and output
- Support new product introduction and lifecycle engineering activities
To be successful in this role, you’ll have:
- Degree in Electrical or Mechanical Engineering (or equivalent experience)
- 5+ years’ experience in manufacturing, production, or assembly engineering
- Previous leadership or supervisory experience
- Strong technical problem-solving skills within electro-mechanical environments
- Experience using CAD tools such as SolidWorks or CREO
- Ability to communicate effectively across multiple levels
- Experience working in complex or regulated engineering environments
- Eligibility for SC clearance (5 years' UK residency without visa or sponsorship requirement)
This is a key engineering leadership role within a well-established defence organisation, offering the opportunity to influence product performance and manufacturing excellence across globally deployed systems. This is a full-time, permanent role based on-site in Poole, with competitive salary, plus training and development opportunity.
For a confidential conversation or to request the full job description, please click apply and send a full copy of your CV to Becki.
Lead Product Support Engineer in Poole employer: Fortress Recruit Limited
Contact Detail:
Fortress Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Support Engineer in Poole
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into the company's products and values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your technical skills and problem-solving on real-world scenarios. Be ready to showcase your hands-on troubleshooting abilities during interviews, especially with electro-mechanical products.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Lead Product Support Engineer in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in manufacturing and engineering, especially any leadership roles you've had. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Problem-Solving Skills: Since this role involves troubleshooting and root cause analysis, include specific examples of how you've tackled complex issues in previous positions. We love seeing your thought process and results!
Highlight Technical Proficiency: Mention your experience with CAD tools like SolidWorks or CREO, as well as any relevant engineering qualifications. This will help us understand your technical background and how it fits into our team.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It streamlines the process for us and ensures your application gets the attention it deserves!
How to prepare for a job interview at Fortress Recruit Limited
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge, especially around electro-mechanical systems. Be ready to discuss specific challenges you've faced in manufacturing and how you resolved them. This will show that you can handle the technical leadership aspect of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Think about times when you managed day-to-day activities or resolved conflicts within a team. Highlighting your leadership experience will demonstrate that you're ready to take charge in this role.
✨Collaborate Like a Pro
Since collaboration is key in this position, think of instances where you've worked with cross-functional teams. Be prepared to discuss how you communicated effectively with design, quality, and supply chain teams to drive improvements.
✨Be Ready for Problem-Solving Scenarios
Expect to be asked about troubleshooting and root cause analysis. Prepare a couple of real-life examples where you identified issues in production and implemented solutions. This will showcase your strong problem-solving skills and your ability to think on your feet.