At a Glance
- Tasks: Lead the evolution of commercial and marketing tech platforms to drive business growth.
- Company: Join Fortrea, a leader in the global CRO marketplace with a focus on innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional development.
- Other info: Be part of a high-performing team that values continuous learning and innovation.
- Why this job: Shape the future of technology in a dynamic environment and make a real impact.
- Qualifications: Extensive IT management experience and strong leadership skills required.
The predicted salary is between 100000 - 150000 £ per year.
The Senior Director, Commercial and Marketing Technology Platforms plays a pivotal role in shaping and delivering Fortrea’s commercial and marketing technology ecosystem. This leader is responsible for the strategy, management, and continuous evolution of platforms that enable business development, customer engagement, proposal management, pricing, sales analytics and marketing operations across the enterprise.
The Senior Director is also accountable for building and leading a high-performing organization of product managers, platform leaders, engineers, and technology professionals supporting Fortrea's commercial and marketing technology ecosystem. Through effective leadership, talent development, succession planning, and organizational design, this role ensures the team possesses the capabilities, capacity, and engagement necessary to deliver business value, drive innovation, and support Fortrea's long-term growth objectives.
This executive partners closely with commercial and marketing business leaders to translate business needs into scalable, reliable technology solutions — enabling growth, operational efficiency, and data-driven decision-making. The role drives platform excellence across CRM, marketing automation, digital content management, analytics, and related commercial systems, positioning Fortrea for continued competitive advantage in the global CRO marketplace.
Summary of Responsibilities:- Support the VP of Enterprise, Commercial, Quality Strategy and Technology Platforms in defining the strategy, vision, and multi-year roadmap for commercial and marketing technology platforms.
- Develop and maintain strong strategic relationships with Commercial and Marketing business leaders, serving as the primary IT liaison for platform needs and priorities.
- Lead the end-to-end lifecycle management of commercial and marketing technology platforms, including CRM, marketing automation, proposal management, and digital engagement tools.
- Drive consistent adoption of product management methodologies and agile ways of working across the commercial technology product teams.
- Oversee demand management and capacity planning for commercial platform projects and product teams, ensuring alignment with business priorities and technical requirements.
- Develop, manage, and monitor annual budgets for commercial technology platform projects and operations, driving fiscal discipline through regular budget versus actual analysis and recommending corrective actions where needed.
- Oversee vendor relationships for commercial technology platforms, including contract negotiation, service level agreement (SLA) compliance, and ongoing performance monitoring.
- Lead platform integration efforts to ensure seamless data flow between commercial systems (e.g., CRM, marketing platforms) and enterprise data environments.
- Champion data quality, governance, and analytics capabilities within commercial and marketing platforms to support business intelligence and strategic decision-making.
- Drive continuous improvement initiatives to optimize commercial and marketing processes through technology, including automation and digital-first approaches.
- Lead, develop, and inspire a high-performing organization of technology professionals, establishing a culture of accountability, continuous learning, innovation, and business partnership.
- Stay current on emerging commercial and marketing technology trends, evaluating new tools and capabilities that could advance Fortrea’s competitive positioning and operational effectiveness.
- Provide strategic and operational leadership for managers, product leaders, technology professionals, and cross-functional teams supporting Fortrea's commercial and marketing technology platforms.
- Establish clear performance expectations, development objectives, accountability measures, and success metrics aligned with organizational priorities and business outcomes.
- Lead workforce planning, organizational design, and resource strategy activities to ensure the organization maintains the capabilities, capacity, and expertise required to support current and future business needs.
- Bachelor’s degree in Information Technology, Computer Science, Business, or a related field required. Fortrea may consider relevant and equivalent experience in lieu of educational requirements.
- Extensive experience in IT management, experience in a strategic leadership role overseeing commercial or enterprise technology platforms.
- Demonstrated experience managing CRM platforms (e.g., Salesforce, Microsoft Dynamics) and marketing technology ecosystems (e.g., marketing automation, digital content management, analytics).
- Proven ability to develop and execute technology strategies aligned with commercial and marketing business objectives, especially within a product-centric environment.
- Demonstrated experience in budgeting, financial forecasting, variance analysis, and vendor management for enterprise technology platforms.
- Strong understanding of commercial business processes, including business development, proposal management, customer relationship management, and marketing operations.
- Experience leading platform integration efforts across CRM, ERP, data warehouse, and marketing systems in a complex enterprise environment.
- Exceptional verbal and written communication abilities to liaise with senior business stakeholders, present technology roadmaps, and guide cross-functional teams.
- Proven ability to influence and engage with senior executives, fostering strong relationships and aligning cross-functional teams to common goals.
- Demonstrated success in leading agile product teams, applying product management methodologies to drive iterative delivery and continuous improvement.
- Familiarity with data governance, reporting, and analytics capabilities within commercial technology environments and a commitment to data-driven decision-making.
- Demonstrated expertise in identifying potential risks in technology platform initiatives and implementing effective strategies to mitigate them.
- Strong operational and management skills with a track record of consistently meeting project deadlines, budgets, and delivering measurable business results.
- High energy, innovative thinker with a strong understanding of digital transformation and the evolving commercial and marketing technology landscape.
- Work is performed in an office environment with exposure to electrical office equipment.
- Occasional drives to site locations with occasional travel both domestic and international.
- Frequently stationary for 6-8 hours per day.
- Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
- Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
- Light to moderate lifting and carrying, or moving of objects, including luggage and laptop computer with a maximum lift of 15-20 lbs.
- Regular and consistent attendance. Varied hours may be required.
Senior Director, Commercial and Marketing Technology Platforms in Maidenhead employer: Fortrea
Fortrea is an exceptional employer that fosters a dynamic and collaborative work culture in Maidenhead, England. With a strong emphasis on employee growth and development, we offer comprehensive training programs and opportunities for advancement within the pharmaceutical sector. Our commitment to innovation and client success ensures that you will play a pivotal role in shaping the future of healthcare while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Director, Commercial and Marketing Technology Platforms in Maidenhead
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from Fortrea!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at Fortrea, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like Fortrea.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace Senior Director, Commercial and Marketing Technology Platforms in Maidenhead
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at Fortrea, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at Fortrea.
How to prepare for a job interview at Fortrea
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
