At a Glance
- Tasks: Screen and schedule study participants for clinical trials using your communication skills.
- Company: Fortrea, a leading name in clinical trials based in Leeds.
- Benefits: Competitive salary, full training, and a supportive work environment.
- Other info: Join a passionate team with opportunities for growth and learning.
- Why this job: Make a difference in healthcare while developing valuable skills in a dynamic setting.
- Qualifications: GCSE-level education and strong telephone communication skills.
The predicted salary is between 30000 - 40000 € per year.
Fortrea in Leeds is looking for a dedicated Call Centre Recruiter to join our Clinical Trials Call Centre team. In this full-time position, you'll play a crucial role in building a Study Participant database for clinical trials while employing your excellent communication and telephone skills.
Your responsibilities include phone screening study participants and scheduling appointments, where empathy and professionalism are key. Full training is provided on clinical trials, and a GCSE-level education is required. Enjoy a competitive salary and benefits in a dynamic environment.
Clinical Trials Call Centre Specialist in Leeds employer: Fortrea
Fortrea in Leeds is an exceptional employer that prioritises employee development and well-being, offering comprehensive training and a supportive work culture. With a competitive salary and benefits package, employees are encouraged to grow within the organisation while contributing to meaningful clinical research that impacts lives. The dynamic environment fosters collaboration and innovation, making it an ideal place for those seeking a rewarding career in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Trials Call Centre Specialist in Leeds
✨Tip Number 1
Make sure to research Fortrea and their clinical trials before your interview. Knowing the ins and outs of their work will show that you're genuinely interested and ready to contribute to the team.
✨Tip Number 2
Practice your phone communication skills! Since you'll be screening participants, it’s essential to sound confident and empathetic. Try role-playing with a friend to get comfortable with the types of questions you might ask.
✨Tip Number 3
Don’t underestimate the power of follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We want to see your application come through directly, so make sure you take that step and showcase your skills in the best light.
We think you need these skills to ace Clinical Trials Call Centre Specialist in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your communication skills and any relevant experience in call centres or clinical trials. We want to see how you can bring your unique background to our team!
Craft a Compelling Cover Letter:Use your cover letter to showcase your empathy and professionalism. Share a brief story or example that demonstrates these qualities, as they’re key for the role with us at Fortrea.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so make it easy for us to see why you’d be a great fit for our Clinical Trials Call Centre.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fortrea
✨Know Your Stuff
Before the interview, make sure you understand what clinical trials are and the role of a Call Centre Recruiter. Familiarise yourself with common terminology and processes in clinical trials so you can speak confidently about them.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your telephone skills and ensure you come across as both professional and empathetic.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle various situations, such as dealing with difficult participants or scheduling conflicts. Think of examples from your past experiences where you demonstrated problem-solving and empathy.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the training process. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
