Clinical Trials Call Centre Agent (Bank, Flexible Hours) in Leeds

Clinical Trials Call Centre Agent (Bank, Flexible Hours) in Leeds

Leeds Full-Time 20000 - 25000 € / year (est.) No home office possible
Fortrea

At a Glance

  • Tasks: Build a database of study participants and conduct phone screenings for clinical trials.
  • Company: Fortrea, a leader in groundbreaking medical research.
  • Benefits: Flexible hours, no cold calling, and the chance to make a difference.
  • Other info: Dynamic role with the flexibility to fit around your studies.
  • Why this job: Join us to contribute to innovative medical research while gaining valuable experience.
  • Qualifications: Strong communication skills and previous call centre or customer service experience preferred.

The predicted salary is between 20000 - 25000 € per year.

Fortrea is seeking a Clinical Research Assistant in Leeds for a flexible 0-hours position. You'll be responsible for building a database of study participants and conducting phone screenings for clinical trials. Strong communication skills and the ability to work under changing priorities are essential. No cold calling is required as Fortrea has a pool of interested individuals. Previous call centre or customer service experience is preferred. Join us in contributing to groundbreaking medical research!

Clinical Trials Call Centre Agent (Bank, Flexible Hours) in Leeds employer: Fortrea

Fortrea is an exceptional employer that values flexibility and work-life balance, offering a unique opportunity to contribute to groundbreaking medical research from the vibrant city of Leeds. With a supportive work culture that prioritises employee growth and development, you will find yourself in a role that not only enhances your communication skills but also allows you to make a meaningful impact in the healthcare sector. Enjoy the benefits of a flexible 0-hours position, where your contributions are recognised and rewarded in a dynamic environment.

Fortrea

Contact Detail:

Fortrea Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Clinical Trials Call Centre Agent (Bank, Flexible Hours) in Leeds

Tip Number 1

Make sure to brush up on your communication skills! Since you'll be conducting phone screenings, practice speaking clearly and confidently. We can help you with resources to improve your phone etiquette.

Tip Number 2

Familiarise yourself with clinical trials and the research process. Understanding the basics will not only impress your interviewers but also help you feel more comfortable in the role. We’ve got study materials that can give you a head start!

Tip Number 3

Network with others in the field! Connect with professionals on LinkedIn or join relevant groups. We can guide you on how to make those connections and leverage them for your job search.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and updates for applicants who use our platform.

We think you need these skills to ace Clinical Trials Call Centre Agent (Bank, Flexible Hours) in Leeds

Strong Communication Skills
Database Management
Phone Screening
Customer Service Experience
Ability to Work Under Changing Priorities
Attention to Detail
Flexibility

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience, especially in call centres or customer service. We want to see how your skills match the role of a Clinical Trials Call Centre Agent!

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about contributing to medical research and how your communication skills will help us connect with study participants.

Showcase Your Flexibility:Since this is a flexible hours position, let us know how you can adapt to changing priorities. Share examples from your past roles where you've successfully managed your time and tasks.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Fortrea

Know Your Role

Make sure you understand the responsibilities of a Clinical Trials Call Centre Agent. Familiarise yourself with the basics of clinical trials and the importance of participant screening. This will help you demonstrate your knowledge and enthusiasm during the interview.

Showcase Your Communication Skills

Since strong communication is key for this role, prepare examples from your previous experience where you effectively communicated with customers or participants. Practice articulating your thoughts clearly and confidently to make a great impression.

Be Ready for Flexibility

This position requires adaptability due to changing priorities. Think of instances where you've successfully managed shifting tasks or schedules in the past. Highlighting your flexibility will show that you're a perfect fit for the dynamic nature of the job.

Express Your Passion for Research

Fortrea is looking for candidates who are excited about contributing to medical research. Share why you’re interested in this field and how you believe your role can make a difference. Your genuine passion can set you apart from other candidates.