At a Glance
- Tasks: Screen study participants and schedule appointments for clinical trials.
- Company: Fortrea, a leading name in clinical trials based in Leeds.
- Benefits: Competitive salary, full training, and a dynamic work environment.
- Other info: Join a supportive team with opportunities for growth.
- Why this job: Make a real difference in healthcare while developing your communication skills.
- Qualifications: GCSE-level education and strong telephone communication skills.
The predicted salary is between 30000 - 40000 € per year.
Fortrea in Leeds is looking for a dedicated Call Centre Recruiter to join our Clinical Trials Call Centre team. In this full-time position, you'll play a crucial role in building a Study Participant database for clinical trials while employing your excellent communication and telephone skills.
Your responsibilities include phone screening study participants and scheduling appointments, where empathy and professionalism are key. Full training is provided on clinical trials, and a GCSE-level education is required. Enjoy a competitive salary and benefits in a dynamic environment.
Clinical Trials Call Centre Specialist employer: Fortrea
Fortrea in Leeds is an exceptional employer that prioritises employee development and well-being, offering comprehensive training and a supportive work culture. With a competitive salary and benefits package, employees are encouraged to grow within the organisation while contributing to meaningful clinical research that impacts lives. The dynamic environment fosters collaboration and innovation, making it an ideal place for those seeking a rewarding career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Trials Call Centre Specialist
✨Tip Number 1
Make sure to research Fortrea and their clinical trials before your interview. Knowing the ins and outs of their work will show that you're genuinely interested and ready to contribute to the team.
✨Tip Number 2
Practice your phone communication skills! Since you'll be screening participants, it’s essential to sound confident and empathetic. Try role-playing with a friend to get comfortable with the types of questions you might ask.
✨Tip Number 3
Don’t underestimate the power of follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, as it helps us keep track of candidates and ensures you’re considered for the role. Plus, it’s super easy!
We think you need these skills to ace Clinical Trials Call Centre Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your communication skills and any relevant experience in call centres or healthcare. We want to see how you can bring your unique background to our Clinical Trials Call Centre team!
Craft a Compelling Cover Letter:Use your cover letter to showcase your empathy and professionalism. Share a brief story or example that demonstrates these qualities, as they are crucial for the role. We love seeing your personality shine through!
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, especially when it comes to your experience and skills related to the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Fortrea in Leeds!
How to prepare for a job interview at Fortrea
✨Know Your Stuff
Before the interview, make sure you understand what clinical trials are and the role of a Call Centre Recruiter. Familiarise yourself with common terminology and processes in clinical trials. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in previous roles. Remember, empathy is key, so be ready to demonstrate how you connect with people over the phone.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of past experiences where you had to show empathy or professionalism, and be ready to discuss how you managed those situations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the team dynamics or the training process. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
