At a Glance
- Tasks: Build a database of study participants and conduct phone screenings for clinical trials.
- Company: Fortrea, a leader in groundbreaking medical research.
- Benefits: Flexible hours, gain valuable experience, and contribute to important health advancements.
- Other info: No cold calling required; work with interested individuals.
- Why this job: Join us in making a real difference in medical research while working flexibly.
- Qualifications: Strong communication skills and previous call centre or customer service experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
Fortrea is seeking a Clinical Research Assistant in Leeds for a flexible 0-hours position. You'll be responsible for building a database of study participants and conducting phone screenings for clinical trials.
Strong communication skills and the ability to work under changing priorities are essential. No cold calling is required as Fortrea has a pool of interested individuals. Previous call centre or customer service experience is preferred.
Join us in contributing to groundbreaking medical research!
Clinical Trials Call Centre Agent (Bank, Flexible Hours) employer: Fortrea
Fortrea is an exceptional employer that values flexibility and work-life balance, offering a unique opportunity to contribute to groundbreaking medical research from the comfort of Leeds. With a supportive work culture that prioritises employee growth and development, you will have access to ongoing training and resources to enhance your skills in clinical research. Join our dedicated team and enjoy the benefits of working in a dynamic environment where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Trials Call Centre Agent (Bank, Flexible Hours)
✨Tip Number 1
Make sure to brush up on your communication skills! Since you'll be conducting phone screenings, practice speaking clearly and confidently. We all know that first impressions matter, so let your personality shine through!
✨Tip Number 2
Familiarise yourself with clinical trials and the research process. Understanding the basics will help you feel more confident during your calls and show that you're genuinely interested in contributing to medical research. We can help you find resources to get started!
✨Tip Number 3
Stay flexible and adaptable! The role requires you to work under changing priorities, so being open to new tasks and challenges will set you apart. We believe that a positive attitude goes a long way in making a great impression.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We want to see your application and get to know you better. Plus, it’s a great way to stay updated on any new opportunities that come up!
We think you need these skills to ace Clinical Trials Call Centre Agent (Bank, Flexible Hours)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in call centres or customer service. We want to see how your skills align with the role of a Clinical Trials Call Centre Agent.
Craft a Compelling Cover Letter:Use your cover letter to showcase your communication skills and adaptability. Tell us why you're excited about contributing to medical research and how you can handle changing priorities.
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so make it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Fortrea
✨Know Your Role
Make sure you understand the responsibilities of a Clinical Trials Call Centre Agent. Familiarise yourself with the specifics of building a database and conducting phone screenings. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication skills are essential, prepare examples from your previous experience where you effectively communicated with customers or participants. Practising common interview questions can also help you articulate your thoughts clearly during the interview.
✨Adaptability is Key
Fortrea values the ability to work under changing priorities. Think of instances where you've had to adapt quickly in a previous job. Sharing these experiences will demonstrate your flexibility and readiness to handle the dynamic nature of clinical trials.
✨Research Fortrea
Take some time to learn about Fortrea and their contributions to medical research. Being knowledgeable about the company will not only impress your interviewers but also help you align your answers with their values and mission.
