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- Tasks: Engage clients over the phone, providing insights on CFD instruments and personalised education.
- Company: Fortrade Ltd. is a leading UK provider of online trading solutions since 2013.
- Benefits: Enjoy uncapped commission, free parking, in-house training, and fast progression opportunities.
- Why this job: Join a dynamic team, enhance your skills, and make a real impact in financial services.
- Qualifications: Previous sales experience, strong communication skills, and a detail-oriented mindset are essential.
The predicted salary is between 24000 - 26000 £ per year.
Location: Watford, on-site
Salary: £24,000 - £26,000 per annum (Starting £24,000/annum to £26,000/annum after 3 months' probation period) - Plus, Uncapped Commission & Bonus. Base Salary offer is subject to increase in April 2025.
Job Type: Permanent, Full Time
About Us: Fortrade Ltd. was established in 2013 and has grown rapidly to become a leading provider of online trading solutions for individual and institutional clients. Based in the UK, Fortrade specializes in trading education and delivering world-class trading products and providing each client a tailored service that suits their needs. Our trading platform is both technologically advanced and user-friendly, offering over 300 different trading instruments covering currencies, digital currency pairs, stocks, indices, commodities, US treasuries, and ETFs.
The Role: We are in search of a proactive individual to fill the role of Telesales Executive. Your primary responsibility will involve engaging with clients over the phone, providing valuable insights and information regarding our suite of CFD instruments. Your focus will be on establishing meaningful connections, understanding clients' investment and educational needs, and offering personalised education to help them navigate the platform.
Key Responsibilities:
- Client Engagement: Maintain regular phone/email communication with clients to build trust while gaining a deep understanding of their investment & education objectives.
- Product Education: Offer information about our CFD instruments/educational services, including their advantages and associated risks, ensuring clients are making informed decisions.
- Platform Assistance: Guide clients through our trading platform, providing support on account setup, technical features, and available resources to enhance their trading experience.
- Relationship Management: Foster relationships with clients by delivering exceptional service, promptly addressing inquiries, and presenting market analysis to support their investment journey.
- Compliance: Ensure compliance with regulatory requirements throughout client interactions, maintaining accurate records and adhering to established regulations.
- Continuous Learning: Stay updated on industry trends, market developments, and regulatory changes through in-house training and professional development initiatives to enhance expertise and provide a valuable service to our clients.
Required Qualifications:
- Previous experience in sales/telesales or financial services.
- Strong communication skills via phone & email.
- Excellent interpersonal skills, with a focus on building trust and rapport with clients.
- Detail-oriented mindset with the ability to analyse client needs.
- Ability to thrive in a fast-paced, dynamic environment and overachieve performance targets.
- Proficiency in CRM programs and relevant computer applications.
- Commitment to upholding ethical standards and regulatory compliance.
Benefits:
- Full in-house training & development.
- Employee wellbeing program.
- Free parking on-site.
- Contributory pension scheme.
- Fast progression opportunities.
- Salary increases each year.
- Office incentives based on performance.
- Monthly and weekly spending vouchers for top performers.
Embark on a rewarding career journey with us, where you can guide clients through dynamic markets, whilst advancing your skills and expertise in the financial services industry. We offer 7 days fully paid training in-house, to all our candidates who are successful in their first interview.
Fortrade Ltd. is authorized and regulated in the UK by the Financial Conduct Authority.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Sales Executive, Sales Person, Telesales Executive, Telesales, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, BDM, Account Management, Lead Generation, Business Development Executive, Client Services may also be considered for this role.
Sales Executive / Telesales in Watford employer: Fortrade
Contact Detail:
Fortrade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive / Telesales in Watford
✨Tip Number 1
Familiarise yourself with Fortrade's trading platform and the various CFD instruments they offer. Understanding the products inside out will not only boost your confidence during interviews but also help you engage more effectively with potential clients.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves telesales, being able to convey information clearly and build rapport quickly is crucial. Consider role-playing scenarios with a friend or family member to refine your approach.
✨Tip Number 3
Stay updated on current market trends and financial news. This knowledge will not only impress your interviewers but also equip you to provide valuable insights to clients, showcasing your expertise and commitment to their success.
✨Tip Number 4
Network with professionals in the financial services industry. Attend relevant events or join online forums to connect with others in the field. This can provide you with insider tips and potentially lead to referrals for the Sales Executive position at Fortrade.
We think you need these skills to ace Sales Executive / Telesales in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or telesales, particularly in financial services. Use keywords from the job description to demonstrate that you meet the qualifications they are looking for.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Fortrade Ltd. and how your skills align with their needs, especially in client engagement and product education.
Showcase Communication Skills: Since strong communication is key for this role, provide examples in your application of how you've successfully engaged with clients in previous positions. Highlight any experience you have with phone and email communication.
Demonstrate Continuous Learning: Mention any relevant training or professional development you've undertaken, especially in sales or financial services. This shows your commitment to staying updated on industry trends and enhancing your expertise.
How to prepare for a job interview at Fortrade
✨Know Your Product Inside Out
Before the interview, make sure you understand the CFD instruments and educational services that Fortrade offers. Being able to discuss these confidently will show your potential employer that you're genuinely interested and knowledgeable about their products.
✨Demonstrate Your Communication Skills
Since the role involves engaging with clients over the phone, practice articulating your thoughts clearly and concisely. You might even want to prepare a mock sales pitch to showcase your ability to connect with clients and explain complex information simply.
✨Showcase Your Relationship Management Skills
Be ready to discuss examples from your past experiences where you've successfully built trust and rapport with clients. Highlighting your interpersonal skills will be crucial, as this role focuses heavily on client engagement and relationship management.
✨Prepare for Compliance Questions
Given the regulatory nature of the financial services industry, be prepared to answer questions about compliance and ethical standards. Familiarise yourself with basic regulations and demonstrate your commitment to maintaining high ethical standards in your work.
