Senior Employee Relations Advisor in Westminster

To own and support the delivery of a commercial and pragmatic Senior Employee Relations Advisor providing professional guidance and advice on employment law and company practices.

Key accountabilities will include:

• Acting as the main point of contact for all ER queries for both UK and Hong Kong employees.
• Taking ownership of all ER issues such as disciplinary actions, performance management, grievances, early conciliations and employment tribunal cases.
• Providing technical support on team changes, restructures and redundancies.
• Recording, reporting and managing all ER data.
• Ensuring the relevant HR databases are up to date, accurate and comply with legislation.
• Proactively driving improvement within management practices through coaching, training and advising on HR policies and practices.
• Driving performance through embedding processes and keeping employee effectiveness on the agenda.
• Managing the employee experience in line with our brand values.
• In conjunction with Learning & Development, developing training materials to upskill Managers on key ER processes.
• Implementing a training roadmap to ensure ER training is conducted on a regular basis and training content is regularly reviewed for relevance and effectiveness.
• Planning, facilitating and delivering training sessions to Managers.
• Assisting the Shared Services Manager with any projects impacted by external factors, such as changes in Employment Law.
• Proactively driving continuous improvement within ER processes to promote more efficient and relevant ways of working.
• Collaborating with other HR Specialists (L&D, Employee Communications, payroll) to ensure their activities reflect a positive framework of good employee relations.
• Collating relevant HR data in preparation for the 4-weekly board report from the HR team.
• Using relevant HR data to identify trends and provide insights into the different business areas.
• Providing ad hoc reports as required.

Hybrid role requirement: work in the office 3 days per week.

Experience in a fast-paced environment, handling a large volume of cases regularly.

• Effective coaching and interpersonal skills.
• Exceptional attention to detail.
• Effective team worker and collaborative approach.
• Able to deliver training sessions to a wide audience.
• Up-to-date knowledge of employment legislation.
• Ability to multi-task and prioritise workload to meet deadlines.
• Maintain the highest level of confidentiality and sensitivity in difficult situations.
• Previous experience in an ER Advisor or HR generalist role, advising key stakeholders.

Benefits:

• Competitive salary
• A generous store and restaurant discount of up to 40%
• 25 days holidays (excluding bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum's ingredients
• A range of opportunities to develop and grow personally and professionally
• Discretionary bonus
• Excellent pension scheme