Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage wine deliveries, stock rotation, and lead a team of cellar operatives.
- Company: Join the iconic Fortnum & Mason, renowned for luxury and exceptional service.
- Benefits: Enjoy competitive pay, discounts, subsidised meals, and extra holiday days.
- Why this job: Be part of a passionate team delivering memorable experiences in a luxury setting.
- Qualifications: Experience in a fast-paced environment with strong customer service skills required.
- Other info: We celebrate diversity and are committed to nurturing talent in an inclusive environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Join the Fortnum & Mason Wine Cellar Team!
Fortnum & Mason are looking for an exceptional Wine Cellar Manager to join our busy Wines & Spirits stock team at 181 Piccadilly. Responsible for demonstrating world-class service, our new manager will possess passion for our product, and an ability to bring this to life for each and every customer.
Why Work For Us:
- Competitive salary
- Discretionary annual bonus (up to 5% of salary)*
- Up to 40% store and restaurant discounts*
- Subsidised staff meal scheme using Fortnum’s ingredients
- 28 days holiday + a day off for your birthday and 5 extra wellbeing days off*
- Matched pension scheme and career development opportunities
- Annual staff party and incredible gifts after 5 years
*subject to terms and conditions
What You'll Do:
- Manage the process of inbound deliveries on wines & spirits in the cellar to picking, replenishing, and rotating stock across all business areas
- Report shortages, QC risks and stock issues
- Manage a team of up to 6 wine cellar operatives whilst being professional and proactive
- Maintain stock systems and collaborate with the wider business for the need of wine & spirits
What We're Looking For:
- Experience in a fast paced environment in a similar role with wine and warehouse knowledge
- Proven ability to deliver excellent customer service
- Understand health & safety protocols
- A friendly warm approach with great people skills
- Flexibility to work various shifts, including weekends
- Outstanding people and communication skills
This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting.
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Warehouse Manager - Wine Cellar employer: Fortnum & Mason
Contact Detail:
Fortnum & Mason Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Manager - Wine Cellar
✨Tip Number 1
Familiarise yourself with Fortnum & Mason's wine offerings and their unique selling points. This knowledge will not only help you stand out during interviews but also demonstrate your genuine passion for the product.
✨Tip Number 2
Network with current or former employees of Fortnum & Mason, especially those in the wine cellar team. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing teams and delivering excellent customer service. Think of specific examples that highlight your leadership skills and ability to thrive in a fast-paced environment.
✨Tip Number 4
Showcase your understanding of health and safety protocols relevant to warehouse management. Being knowledgeable in this area will demonstrate your professionalism and commitment to maintaining a safe working environment.
We think you need these skills to ace Warehouse Manager - Wine Cellar
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Warehouse Manager position. Tailor your application to highlight relevant experience in managing wine and warehouse operations.
Showcase Your Passion: Demonstrate your passion for wines and spirits in your application. Use specific examples from your previous roles that illustrate your knowledge and enthusiasm for the product, as well as your commitment to delivering excellent customer service.
Highlight Relevant Experience: Emphasise any previous experience in a fast-paced environment, particularly in roles related to wine or warehouse management. Include details about your ability to manage teams, handle stock systems, and ensure health and safety protocols are followed.
Personalise Your Application: Make sure to personalise your cover letter and CV for Fortnum & Mason. Mention why you want to work specifically for them and how your values align with their commitment to inclusivity and exceptional service.
How to prepare for a job interview at Fortnum & Mason
✨Show Your Passion for Wine
Make sure to express your enthusiasm for wine and spirits during the interview. Share any personal experiences or knowledge you have about different wines, as this will demonstrate your genuine interest in the product and align with the company's values.
✨Highlight Your Team Management Skills
Since the role involves managing a team of operatives, be prepared to discuss your previous experience in team management. Provide examples of how you've successfully led a team, resolved conflicts, and motivated staff to achieve their best.
✨Understand Health & Safety Protocols
Familiarise yourself with health and safety regulations relevant to warehouse operations. Be ready to discuss how you have implemented these protocols in past roles, ensuring a safe working environment for your team.
✨Demonstrate Excellent Customer Service Skills
Prepare to share specific examples of how you've delivered outstanding customer service in previous positions. Highlight your ability to connect with customers and create memorable experiences, which is crucial for this role.
