At a Glance
- Tasks: Keep our stock organised and ensure our shelves shine with Fortnum & Mason's extraordinary products.
- Company: Join the iconic Fortnum & Mason family at our stunning Bicester Village store.
- Benefits: Enjoy competitive pay, generous discounts, and extra days off for your wellbeing.
- Other info: We celebrate diversity and offer fantastic career development opportunities.
- Why this job: Be part of a team that creates magical customer experiences every day.
- Qualifications: Previous stockroom or retail experience and a knack for organisation are key.
The predicted salary is between 12 - 15 £ per hour.
Join the Fortnum & Mason family at our beautiful Bicester Village store and play a key role in bringing our extraordinary products to life. As a Stock Keeper, you will be at the heart of our operation — ensuring our shelves are always perfectly presented, our stockrooms run smoothly, and our teams have everything they need to deliver exceptional service. Your work will make sure that every customer who steps into our store experiences the magic of Fortnum & Mason at its very best. This is a full‑time role (40 hours per week) based at Bicester Village.
Why Work For Us:
- Competitive hourly rate + paid overtime
- Discretionary annual bonus (up to 5% of salary)
- Up to 40% store and restaurant discounts
- Subsidised staff restaurant using Fortnum’s ingredients
- 28 days holiday + a day off for your birthday and 5 extra wellbeing days off
- Matched pension scheme and career development opportunities
- Annual staff party and incredible gifts after 5 years
What You’ll Do:
- Receive, process, and organise all deliveries to the highest standard.
- Keep stock areas clean, safe, and impeccably organised in line with company guidelines.
- Ensure products are stored, handled, and replenished correctly to maintain quality and reduce loss.
- Work closely with the sales team to ensure the shop floor is consistently and efficiently replenished.
- Respond to stock requests quickly to support seamless customer service.
- Follow all procedures relating to manual handling, stock security, and workplace safety.
- Ensure compliance with all Fortnum & Mason operational standards.
What We Are Looking For:
- You’ll be someone who enjoys working in a fast‑paced, structured environment.
- Has strong attention to detail and takes pride in getting things right.
- Is highly organised, proactive, and able to manage multiple tasks at once.
- Communicates clearly and works well with others across all departments.
- Has previous stockroom, warehouse, or retail experience.
- Is comfortable with manual handling and practical, physical tasks.
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.
Stock Keeper - Bicester Village employer: Fortnum & Mason
Fortnum & Mason is an exceptional employer, offering a vibrant work culture at our stunning Bicester Village store. With competitive pay, generous discounts, and a commitment to employee development, we ensure that our Stock Keepers thrive in a supportive environment where their contributions are valued. Join us for a rewarding career filled with opportunities for growth and a chance to be part of a team that celebrates diversity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Keeper - Bicester Village
✨Tip Number 1
Get to know the company! Before your interview, dive into Fortnum & Mason's history and values. This will not only impress them but also help you understand how you can contribute to their magic.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and think about how your previous stockroom or retail experience aligns with what they’re looking for. We want you to feel confident and ready to shine!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've kept stock areas tidy and efficient in the past. This will demonstrate that you’re proactive and detail-oriented, just like they want.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining the Fortnum & Mason family!
We think you need these skills to ace Stock Keeper - Bicester Village
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining the Fortnum & Mason family and contributing to our magical customer experience.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in stock management or retail. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for the Stock Keeper role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fortnum & Mason
✨Know Your Stock
Familiarise yourself with Fortnum & Mason's products before the interview. Understand their unique qualities and what makes them special. This will show your genuine interest in the brand and help you answer questions about how you would handle stock management.
✨Showcase Your Organisation Skills
Prepare examples from your previous experience that highlight your organisational skills. Think of times when you successfully managed stock or improved processes. Be ready to discuss how you keep things tidy and efficient, as this is crucial for a Stock Keeper role.
✨Communicate Clearly
Practice clear and concise communication. You’ll need to work closely with the sales team, so demonstrate your ability to collaborate effectively. Consider role-playing common scenarios where you might need to communicate stock levels or respond to requests.
✨Emphasise Your Attention to Detail
Prepare to discuss how you ensure quality and reduce loss in stock management. Share specific instances where your attention to detail made a difference, whether it was in maintaining stockroom standards or ensuring product quality on the shop floor.
