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- Tasks: Manage employee relations cases and provide guidance on HR policies.
- Company: Join a prestigious flagship store in central London with a vibrant culture.
- Benefits: Enjoy up to 40% discount, 25 days holiday, and a subsidised staff restaurant.
- Why this job: Make a real impact in HR while developing your skills in a dynamic environment.
- Qualifications: Experience in employee relations and strong coaching skills required.
- Other info: Hybrid role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and is only a short walk from the Green Park Tube Station and plenty of bus stops.
We are recruiting for a Senior Employee Relations Advisor to join our team and play an integral role within the HR function, providing a proactive approach to employee relations. The role holder will be required to independently manage high volumes of cases with varying levels of complexity, with a customer focus to ensure matters are handled efficiently, fairly, and consistently. They will also support in driving management capability and confidence across all areas of the business by providing training and coaching.
Why Work For Us- A generous store and restaurant discount of up to 40%
- 25 days holidays (excluding bank holidays) and an extra day off for your birthday
- A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
- A range of opportunities to develop and grow personally and professionally
- Discretionary bonus
- To own and support the delivery of a commercial and pragmatic employee relations service, providing professional guidance and advice on employment law and company practices.
- Acting as the main point of contact for all ER queries for both UK and Hong Kong employees.
- Taking ownership of all ER issues such as disciplinary actions, performance management, grievances, early conciliations, and employment tribunal cases.
- Providing technical support on team changes, restructures, and redundancies.
- Recording, reporting, and managing all ER data.
- Ensuring the relevant HR databases are up to date, accurate, and compliant with legislation.
- Proactively driving improvement within management practices through coaching, training, and advising on HR policies and practices.
- Driving performance through embedding processes and keeping employee effectiveness on the agenda.
- Managing the employee experience in line with our brand values.
- In conjunction with Learning & Development, developing training materials to upskill Managers on key ER processes.
- Implementing a training roadmap to ensure ER training is conducted regularly and training content is reviewed for relevance and effectiveness.
- Planning, facilitating, and delivering training sessions to Managers.
- Assisting the Shared Services Manager with any projects impacted by external factors, such as changes in Employment Law.
- Proactively driving continuous improvement within our ER processes to promote more efficient and relevant ways of working.
- Working with other HR Specialists (L&D, Employee communications, payroll) to ensure their activities reflect a positive framework of good employee relations.
- Collating relevant HR data in preparation for the 4 weekly board report from the HR team.
- Using relevant HR data to identify trends and provide insights into different business areas.
- Providing ad hoc reports as required.
- This is a hybrid role and the role holder will be required to work in the office 3 days per week.
- Experience working in a fast-paced environment, handling a large volume of cases on a frequent basis.
- Effective coaching and interpersonal skills.
- Exceptional attention to detail.
- Effective team worker and follows a collaborative approach.
- Able to deliver training sessions to a wide audience.
- Up to date knowledge on employment legislation.
- Able to multi-task and prioritise workload to meet deadlines.
- An ability to maintain the highest level of confidentiality and sensitivity in difficult situations.
- Previous experience in an ER Advisor or HR generalist role, including advising key stakeholders.
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences to create a truly inclusive environment.
If you feel this could be the role for you, we would love to hear from you - Apply Now.
Senior Employee Relations Advisor employer: Fortnum & Mason
Contact Detail:
Fortnum & Mason Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Employee Relations Advisor
✨Tip Number 1
Network like a pro! Reach out to current employees or alumni from your university who work in HR or employee relations. A friendly chat can give you insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching common ER scenarios. Think about how you'd handle complex cases and be ready to share your experiences. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your coaching skills! Be prepared to discuss how you've trained others in the past. Highlighting your ability to upskill managers will definitely catch our attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of our team.
We think you need these skills to ace Senior Employee Relations Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Employee Relations Advisor role. Highlight your experience in handling employee relations cases and any relevant training or coaching you've provided. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about employee relations and how you can contribute to our team. Be sure to mention specific examples from your past experiences that relate to the job description.
Showcase Your Attention to Detail: Given the nature of the role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Fortnum & Mason
✨Know Your Employment Law
Brush up on the latest employment legislation relevant to the role. Being able to discuss recent changes or trends in employment law will show your expertise and commitment to staying informed.
✨Prepare Real-Life Scenarios
Think of specific examples from your past experience where you've successfully managed employee relations issues. Be ready to discuss how you handled complex cases, as this will demonstrate your problem-solving skills and ability to manage high volumes of cases.
✨Showcase Your Coaching Skills
Since the role involves training and coaching managers, prepare to talk about your approach to developing others. Share examples of training sessions you've delivered and the impact they had on team performance.
✨Understand the Company Culture
Research the company’s values and culture. Be prepared to explain how your personal values align with theirs and how you can contribute to fostering a positive employee experience that reflects their brand values.
