Sales Associate - Hampers

Sales Associate - Hampers

City of London Full-Time No home office possible
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At a Glance

  • Tasks: Deliver exceptional service and curate luxurious hampers for our customers.
  • Company: Join the iconic Fortnum & Mason, a leader in luxury retail.
  • Benefits: Competitive pay, generous discounts, and extra holiday days for wellbeing.
  • Why this job: Be part of creating unforgettable experiences in a vibrant luxury setting.
  • Qualifications: Experience in fast-paced environments and a passion for fine food and drink.
  • Other info: Inclusive culture with career development opportunities and recognition for outstanding contributions.

JointheFortnum&Mason Hampers Team!

Step into a world of timeless elegance and exceptional taste with Fortnum & Mason\’s Hampers Department. From luxurious food and drink collections to beautifully curated seasonal selections, each hamper is a celebration of British heritage and fine craftsmanship. Whether marking a special occasion or simply saying thank you, our iconic hampers are designed to delight, surprise, and indulge — the perfect gift for any moment worth celebrating.

Join us in creating unforgettable experiences and joy giving things as a Sales Associate.

WhyWorkForUs:

  • Competitivehourlyrate+paidovertime
  • Discretionaryannualbonus(upto5%ofsalary)*
  • Upto40%storeandrestaurantdiscounts*
  • SubsidisedstaffrestaurantusingFortnum’singredients
  • 28daysholiday+adayoffforyourbirthdayand5extrawellbeingdaysoff*
  • Matchedpensionschemeandcareerdevelopmentopportunities
  • Annualstaffpartyandincrediblegiftsafter5years

*subject to terms and conditions

WhatYou\’llDo:

  • Delivering an exceptional personalised service on our hamper desks
  • Identifying customer profiles and recommending best products
  • Using D365 to ship orders around the world
  • Curating and completing the transactions of our hampers

WhatWe\’reLookingFor:

  • Experienceinafast-pacedenvironmentinasimilarrole/passion
  • Brings genuine enthusiasm for fine food and drink, inspiring customers with recommendations that elevate their shopping experience.
  • A friendly warm approach with great peopleskills
  • Flexibilitytoworkvariousshifts,includingweekends
  • Outstandingcommunicationskills

Thisisagreatopportunitytodemonstrateagenuinepassionindeliveringamemorableexperiencetoallourcustomers,aswellasdevelopingyourskillsetwithina luxury setting.

Wearecommittedtodevelopingyourcareerandnurturingyourtalent,regardlessofage;disability;genderreassignment;marriageandcivilpartnership;pregnancyandmaternity;race;religion orbelief;sex;sexualorientation.Werespectandembraceeachother’sdifferences,tocreateatrulyinclusiveenvironment.

Inthelastyearalone,ourpeoplehavebeenrecognisedandcelebrated,winningawardsfortheir outstandingcontributionstoRetail,Technology,GlobalHospitality&Tourism,VisualMerchandising&Display,CustomerServiceandLocalCommunityAwards.

#J-18808-Ljbffr

Sales Associate - Hampers employer: Fortnum & Mason

Fortnum & Mason is an exceptional employer that offers a unique opportunity to work in a luxury retail environment, where you can immerse yourself in British heritage and fine craftsmanship. With competitive pay, generous discounts, and a commitment to employee development, we foster a supportive and inclusive culture that celebrates diversity and encourages personal growth. Join us in creating unforgettable experiences for our customers while enjoying a range of benefits, including a subsidised staff restaurant and additional wellbeing days off.
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Contact Detail:

Fortnum & Mason Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Associate - Hampers

✨Tip Number 1

Get to know the company! Before your interview, dive into Fortnum & Mason's history and values. This will help you connect with the brand and show your genuine enthusiasm for their luxury offerings.

✨Tip Number 2

Practice your people skills! As a Sales Associate, you'll need to charm customers with your warm approach. Role-play with friends or family to get comfortable with recommending products and creating memorable experiences.

✨Tip Number 3

Be flexible! Show that you're ready to work various shifts, including weekends. This flexibility can set you apart from other candidates and demonstrate your commitment to the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fortnum & Mason team and eager to be part of our incredible culture.

We think you need these skills to ace Sales Associate - Hampers

Customer Service
Sales Skills
Product Knowledge
D365 Proficiency
Communication Skills
Flexibility
Teamwork
Attention to Detail
Enthusiasm for Fine Food and Drink
Time Management
Problem-Solving Skills
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for fine food and drink shine through. We want to see how much you love what we do at Fortnum & Mason, so share any relevant experiences or interests that highlight your passion!

Tailor Your Application: Make sure to customise your application to fit the Sales Associate role. Use keywords from the job description and relate your past experiences to the skills we're looking for. This helps us see why you're a perfect fit for our Hampers Team!

Be Personable: We value great people skills, so don’t be afraid to let your personality come through in your writing. A friendly tone can make a big difference, showing us that you’re not just qualified but also a joy to work with!

Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and gives you a chance to explore more about what we offer at Fortnum & Mason!

How to prepare for a job interview at Fortnum & Mason

✨Know Your Hampers

Before the interview, dive deep into Fortnum & Mason's hampers. Familiarise yourself with the different collections, ingredients, and what makes each hamper special. This knowledge will not only impress your interviewers but also show your genuine enthusiasm for fine food and drink.

✨Showcase Your People Skills

As a Sales Associate, you'll be interacting with customers regularly. Prepare examples of how you've provided exceptional service in the past. Think about times when you went above and beyond to create a memorable experience for someone—this will highlight your friendly and warm approach.

✨Flexibility is Key

Fortnum & Mason values flexibility, especially during busy periods. Be ready to discuss your availability and willingness to work various shifts, including weekends. Showing that you're adaptable will make you a more attractive candidate.

✨Embrace the Company Culture

Research Fortnum & Mason's commitment to inclusivity and career development. During the interview, express how you align with their values and how you can contribute to creating a positive environment. This will demonstrate that you're not just looking for a job, but a place where you can grow and thrive.

Sales Associate - Hampers
Fortnum & Mason
Location: City of London
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