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- Tasks: Join us for a Retail Experience Day to explore the Sales Associate role and engage in fun activities.
- Company: Fortnum & Mason is an iconic luxury retailer known for exceptional customer service and quality products.
- Benefits: Enjoy competitive pay, generous discounts, extra holiday for your birthday, and a fantastic staff restaurant.
- Why this job: This is a unique chance to learn about luxury retail while having fun and making a difference.
- Qualifications: Passion for luxury retail and previous experience in a relevant role are essential.
- Other info: The event takes place on 3/7/25 at our Piccadilly Flagship store; apply now!
Calling all passionate Sales Associates! The Talent team will be holding a Retail Experience Day at our iconic Piccadilly Flagship store on the lookout for some exceptional Sales Associates to join our teams. During your time with us, you will learn about the brand and roles in more detail, engage in a group activity and a 1-1 interview designed to assess your suitability for our roles. The exercise will include various aspects of the position, including customer service, product knowledge, and creativity.
Details:
- Date: 3/7/25
- Time: TBC
- Location: 181 Piccadilly, Fortnum & Mason, W1A 1ER
- Departments: Tills, Bath & Body, Tea & Coffee, St Pancras
Our successful candidate will:
- Have a genuine passion for luxury retail and demonstrate previous experience in a relevant role
- Enjoy creating a sense of pleasure for our customers
- Be ready to learn our products inside-out and demonstrate a constant hunger for knowledge
- Be able to work 37.5 hours (5 days per week) on a rotating rota (including weekends)
In return, we offer fabulous benefits:
- A competitive hourly rate + paid overtime
- A generous store and restaurant discount of up to 40%
- Discretionary annual bonus of up to 5% of annual salary
- 28 days holidays pro rata (including bank holidays), an extra day off for your birthday + 5 days off for your wellbeing!
- A fantastic, subsidised staff restaurant which uses Fortnum’s ingredients
- Defined development scheme to grow your career
- Excellent pension scheme
If you would like to be considered for our fun Retail Experience Day, please submit your application with a CV attached and you will hear from the talent team soon with more information.
Retail Experience Day - Sales Associate employer: Fortnum & Mason
Contact Detail:
Fortnum & Mason Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Experience Day - Sales Associate
✨Tip Number 1
Familiarise yourself with the brand and its products before the Retail Experience Day. Understanding the luxury retail market and being able to discuss specific products will show your genuine passion and knowledge during the group activities and interview.
✨Tip Number 2
Prepare to demonstrate your customer service skills. Think of examples from your previous experience where you created a memorable experience for customers, as this will be key in showcasing your suitability for the Sales Associate role.
✨Tip Number 3
Engage with the team and other candidates during the group activity. Show your creativity and teamwork skills, as these are essential qualities for a Sales Associate. Being proactive and enthusiastic can set you apart from others.
✨Tip Number 4
Be ready to ask insightful questions about the role and the company during your one-on-one interview. This not only shows your interest but also helps you gauge if the position aligns with your career goals.
We think you need these skills to ace Retail Experience Day - Sales Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Sales Associate role and what it entails. Familiarise yourself with the key responsibilities mentioned in the job description, such as customer service and product knowledge.
Tailor Your CV: Craft your CV to highlight relevant experience in luxury retail. Emphasise any previous roles where you demonstrated a passion for customer service and product knowledge, as these are crucial for this position.
Write a Compelling Cover Letter: Include a cover letter that showcases your enthusiasm for the brand and the role. Mention specific experiences that align with the qualities they are looking for, such as your ability to create a pleasurable shopping experience for customers.
Prepare for the Group Activity: Since the application process includes a group activity, think about how you can demonstrate teamwork and creativity. Prepare examples of how you've successfully worked in a team and contributed to a positive customer experience in the past.
How to prepare for a job interview at Fortnum & Mason
✨Show Your Passion for Luxury Retail
Make sure to express your genuine enthusiasm for luxury retail during the interview. Share specific experiences that highlight your passion and how it aligns with the brand's values.
✨Demonstrate Product Knowledge
Before the interview, take some time to research the products offered by the company. Being able to discuss their product range and show your eagerness to learn more will impress the interviewers.
✨Engage in Group Activities
During the group activity, be an active participant. Show your teamwork skills and creativity while also being respectful of others' ideas. This will demonstrate your ability to work well in a team environment.
✨Prepare for Customer Service Scenarios
Think about common customer service scenarios you might encounter in a retail setting. Prepare examples of how you've handled similar situations in the past, showcasing your problem-solving skills and dedication to customer satisfaction.
