At a Glance
- Tasks: Craft delicious drinks and create memorable experiences for our customers.
- Company: Join a vibrant café team known for quality and customer service.
- Benefits: Enjoy competitive pay, discounts, and extra days off for your wellbeing.
- Other info: Great career growth opportunities and fun staff events await you!
- Why this job: Be the face of our brand and connect with customers daily.
- Qualifications: A passion for coffee and a friendly attitude towards customers.
The predicted salary is between 12 - 15 £ per hour.
We are looking for an enthusiastic and customer-focused Barista to join our team. In this role, you'll deliver an exceptional café experience, combining high-quality coffee-making with outstanding customer service on the shop floor. You'll be the face of our brand, welcoming customers, crafting drinks to perfection, and ensuring every interaction feels warm, personal, and memorable.
Why Work For Us:
- Competitive hourly rate + paid overtime
- Discretionary annual bonus (up to 5% of salary)
- Up to 40% store and restaurant discounts
- Subsidised staff restaurant using Fortnums ingredients
- 28 days holiday + a day off for your birthday and 5 extra wellbeing days off
- Matched pension scheme and career development opportunities
- Annual staff party and incredible gifts after 5 years
What You'll Do:
- Prepare and serve a range of hot and cold beverages to the highest standard
- Deliver exceptional customer service with a friendly and engaging approach
Retail Barista employer: Fortnum & Mason
Join our vibrant team as a Retail Barista, where you'll not only craft exquisite beverages but also be part of a supportive work culture that prioritises employee wellbeing and growth. With competitive pay, generous discounts, and unique perks like a subsidised staff restaurant and additional holiday for your birthday, we ensure that every team member feels valued and motivated to excel in their role. Located in a bustling area, this position offers the chance to connect with a diverse clientele while enjoying a fulfilling career in a company that truly cares about its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Barista
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your coffee knowledge! Brush up on different types of coffee beans, brewing methods, and drink recipes. Being able to chat about coffee will impress your potential employers and show you're passionate about the role.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out as someone who truly cares about creating memorable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Retail Barista
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee and what makes you excited about being a Barista. Share any experiences you've had that highlight your enthusiasm for crafting the perfect cup!
Highlight Your Customer Service Skills:We want to see how you connect with customers! Use your application to share examples of how you've provided outstanding service in the past. Remember, it's all about making those interactions warm and memorable.
Be Authentic and Personal:Don’t be afraid to let your personality shine through in your application. We’re looking for someone who can bring a friendly vibe to our café, so make sure your writing reflects who you are!
Apply Through Our Website:To make things easier for both of us, please apply directly through our website. It helps us keep track of applications and ensures you get the best chance to join our team!
How to prepare for a job interview at Fortnum & Mason
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and popular drinks. This shows your passion for the role and helps you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create memorable experiences for customers.
✨Practice Your Barista Skills
If possible, practice making a few drinks at home or in a café setting. Being able to talk through your process during the interview can impress the hiring team and show that you're serious about the role.
✨Be Personable and Engaging
Remember, this role is all about connecting with customers. During the interview, be warm and friendly. Smile, maintain eye contact, and engage with the interviewer as if they were a customer. This will help them envision you in the role.
