At a Glance
- Tasks: Serve delicious coffee and treats while creating a luxury experience for customers.
- Company: Join the iconic Fortnum & Mason, known for its rich heritage and quality.
- Benefits: Enjoy competitive pay, discounts, and extra holiday days for your wellbeing.
- Other info: Flexible hours and career growth opportunities in an inclusive environment.
- Why this job: Be part of a vibrant team in a luxury setting and develop your barista skills.
- Qualifications: Experience in coffee service and a passion for excellent customer care.
Overview
Junior Talent Acquisition Partner | Luxury Retail | Fortnum & Mason
The Fortnum & Mason Coffee Bar offers a moment of calm and indulgence amidst the bustle of Piccadilly. Whether you\'re starting your day, taking a mid-shopping pause, or meeting a friend, our baristas serve only the finest single-origin coffees, expertly crafted to your taste. Pair your brew with a selection of delicate pastry or a sweet treat on the Lower Ground Floor.
Excitingly, we are now on the lookout for a Retail Barista for the Coffee Bar on a permanent 37.5 hour contract based in Piccadilly, London – fully flexible.
Why Work For Us:
- Competitive hourly rate + paid overtime
- Discretionary annual bonus (up to 5% of salary)*
- Up to 40% store and restaurant discounts*
- Subsidised staff restaurant using Fortnum’s ingredients
- 28 days holiday + a day off for your birthday and 5 extra wellbeing days off*
- Matched pension scheme and career development opportunities
- Annual staff party and incredible gifts after 5 years*
Subject to terms and conditions
What You\'ll Do:
- Welcome and serve customers coffee and delicious treats.
- Provide a personalised, luxury experience for our customers
- Bring your teamwork skills whilst also helping out on our deli counters and making coffees
What We\'re Looking For:
- Experience in a coffee store/environment (barista skills beneficial)
- Proven ability to deliver excellent customer service
- A friendly warm approach with great people skills
- Flexibility to work various shifts, including weekends
This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting.
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Retail Barista in City of London employer: Fortnum & Mason
Fortnum & Mason is an exceptional employer, offering a unique opportunity to work as a Retail Barista in the heart of Piccadilly, London. With competitive pay, generous discounts, and a commitment to employee development, we foster a supportive and inclusive work culture that values individuality and teamwork. Join us for a rewarding career where your passion for coffee and customer service can truly shine, all while enjoying the vibrant atmosphere of one of London's most iconic locations.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Barista in City of London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fortnum & Mason. Understand their values and what makes them unique in the luxury retail space. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice your barista skills! If you’ve got experience, brush up on your coffee-making techniques. If not, consider watching some tutorials or even trying out a local café. Being able to demonstrate your passion for coffee can really set you apart.
✨Tip Number 3
Show off your people skills! During the interview, be ready to share examples of how you've provided excellent customer service in the past. Remember, they’re looking for someone who can create a warm and welcoming atmosphere for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Fortnum & Mason. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Retail Barista in City of London
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Share any experiences you've had in coffee environments and how they’ve shaped your skills. We want to see that you’re excited about serving up the best brews!
Highlight Your Customer Service Skills:Make sure to emphasise your ability to deliver excellent customer service. Share specific examples of how you've gone above and beyond for customers in the past. We value a friendly, warm approach, so let that personality come through in your writing!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Retail Barista role. Mention why you’re drawn to Fortnum & Mason specifically and how you can contribute to our luxury experience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Fortnum & Mason!
How to prepare for a job interview at Fortnum & Mason
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand different types of coffee beans, brewing methods, and what makes a great cup. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial for a Retail Barista role!
✨Emphasise Teamwork
Since teamwork is key in a busy coffee bar, be ready to discuss how you work well with others. Share stories that highlight your ability to collaborate and support your colleagues, especially during peak times.
✨Be Flexible and Positive
Demonstrate your flexibility regarding shifts and your positive attitude towards working in a fast-paced environment. Employers love candidates who can adapt and maintain a cheerful disposition, even when things get hectic.
