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- Tasks: Lead the Fresh & Bakery team to optimise stock and drive sales performance.
- Company: Join Fortnum & Mason, a prestigious brand in the heart of Piccadilly.
- Benefits: Enjoy up to 40% discount, 25 days holiday, and a subsidised staff restaurant.
- Why this job: Shape exciting product categories and make impactful decisions in a dynamic environment.
- Qualifications: 2+ years in merchandising or planning with strong Excel skills.
- Other info: Great opportunities for career development in an inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Fortnum & Mason is looking for a strategic, data‑driven Merchandiser to lead our Fresh & Bakery team. Sitting in the heart of Piccadilly, our Head Office is a dynamic hub where you’ll help shape one of our most exciting categories.
The Role
In this fast‑paced position, you’ll drive commercial performance through precise forecasting, advanced replenishment, and smart stock planning.
What You’ll Lead
- Optimising RELEX AI to deliver accurate demand forecasting and store replenishment
- Managing availability, wastage and product lifecycles across core and seasonal ranges
- Delivering weekly sales and margin reporting through WSSI
- Collaborating with Buying, Branch Merchandising, Retail, Online, Marketing, Logistics and in‑house Chefs
- Leading and developing an Assistant Merchandiser and a MAA
What You’ll Bring
- 2+ years’ experience as a Merchandiser or Planner (Grocery, FMCG or Perishables preferred)
- Strong Excel skills — LOOKUPs, Pivot Tables and modelling
- Commercially sharp with strong margin, markdown and wastage understanding
- Able to make fast, informed decisions
Why Join Us?
- Up to 40% store & restaurant discount
- 25 days holiday + your birthday off
- Subsidised staff restaurant using Fortnum’s ingredients
- Great opportunities for development and progression
Our Commitment to You
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Merchandiser employer: Fortnum & Mason
Contact Detail:
Fortnum & Mason Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merchandiser
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Fortnum & Mason. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! If you've got strong Excel skills, be ready to demonstrate them. Maybe even prepare a quick analysis or forecasting example to discuss during your interview.
✨Tip Number 3
Be prepared to talk numbers! Brush up on your understanding of margins, markdowns, and wastage. Being commercially sharp will impress the hiring team and show you're ready for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Fortnum & Mason family.
We think you need these skills to ace Merchandiser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Merchandiser role at Fortnum & Mason. Highlight your experience in forecasting, stock planning, and any relevant skills like Excel. We want to see how you can bring value to our Fresh & Bakery team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. We love seeing enthusiasm and a clear understanding of what we do.
Showcase Your Data Skills: Since this role is data-driven, make sure to showcase your analytical skills. Mention specific tools or methods you've used for demand forecasting and stock management. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fortnum & Mason
✨Know Your Numbers
As a Merchandiser, you'll need to demonstrate your strong Excel skills. Brush up on LOOKUPs, Pivot Tables, and modelling techniques before the interview. Be ready to discuss how you've used these tools in past roles to drive commercial performance.
✨Understand the Business
Familiarise yourself with Fortnum & Mason's product ranges, especially in Fresh & Bakery. Research their approach to stock planning and wastage management. Showing that you understand their business model will impress the interviewers and highlight your strategic thinking.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific merchandising challenges, like managing availability or optimising stock levels. Think of examples from your previous experience where you made fast, informed decisions that positively impacted sales or reduced wastage.
✨Show Your Collaborative Spirit
This role involves working closely with various teams, so be prepared to discuss your experience in collaboration. Share examples of how you've successfully worked with Buying, Marketing, or Logistics in the past, and emphasise your ability to lead and develop others, like an Assistant Merchandiser.