At a Glance
- Tasks: Lead the Tea & Coffee merchandising team with data-driven inventory management and demand forecasting.
- Company: Join a vibrant team in a stunning central London flagship store.
- Benefits: Enjoy up to 40% discount, 25 days holiday, and a dynamic work environment.
- Other info: Work in a fast-paced environment with opportunities for growth and development.
- Why this job: Make a real impact on product availability and profitability while collaborating across teams.
- Qualifications: 2+ years in merchandising or planning, strong Excel skills, and commercial awareness.
The predicted salary is between 40000 - 50000 β¬ per year.
Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.
We are seeking a strategic, fast paced, data-driven problem solver to lead the Tea & Coffee merchandising team. This role is responsible for driving category profitability through precise inventory management and advanced demand forecasting using the RELEX AI replenishment system. You will provide critical financial oversight, supplier analytics, and range architecture analysis to optimise both all-year-round and seasonal campaign performance.
The role requires strong relationships and collaboratively working with Buying, Branch Merchandising, Retail, Online, Marketing, Logistics, Warehouse and Hospitality.
Key Responsibilities- Strategic Demand & Inventory Management
- Forecasting & Replenishment: Expertly manage and optimise the AI replenishment tool (RELEX) to drive accurate forecasting, ordering, and store-level replenishment.
- Lifecycle Management: Deliver on availability and wastage KPIs by adjusting buy quantities based on seasonality, historical performance, and holiday peaks.
- Range Architecture: Conduct category and campaign wash-ups providing data-backed recommendations on range architecture and future growth opportunities.
- Commercial Reporting: Deliver comprehensive weekly reports on sales and margin performance, utilising WSSI to identify trends and mitigate risks.
- Trading Strategy: Manage the financial health of both All-Year-Round (AYR) products and seasonal campaigns, from initial Return on Investment modelling through to in season trading requirements.
- Pricing & Markdowns: Partner with the Buying team to execute strategic markdown plans, protecting margins while clearing seasonal or short-life inventory.
- Cross-Functional Collaboration
- Strategic Stakeholder Alignment: Develop strong collaborative partnerships with Buying, Branch Merchandising, Retail, Online, Marketing, Logistics, and Warehouse to ensure a unified, customer centric joined up approach to the end-to-end product lifecycle and inventory flow.
- Range Optimisation: Collaborate closely with Buying to refine the product mix, ensuring the assortment meets customer demand for both core and campaign ranges.
- Retail & Branch Optimisation: Partner closely with Branch Merchandising to refine in-store ranging and launch timings.
- Supply Chain & Supplier Relations
- Operational Excellence: Manage the end-to-end supply chain from supplier to DC, holding partners accountable to OTIF (On-Time In-Full) KPIs.
- Promotional Execution: Oversee In-and-Out stock flow for high-impact campaigns and seasonal lines to ensure seamless launches and exits.
- Experience: 2+ years at a Merchandiser or Planner level preferably within Grocery or FMCG.
- Analytical Prowess: Strong Excel skills. You should be comfortable with XLOOKUPs, Pivot Tables, and complex data modelling.
- Agility: The ability to make split-second decisions and manage multiple deadlines.
- Commercial Acumen: A deep understanding of commercial levers including stock, margin, markdowns, waste, sales and price.
- A generous store and restaurant discount of up to 40%.
- 25 days holidays.
Supply Planner in London employer: Fortnum & Mason
Join our dynamic team in the heart of Piccadilly, where we foster a collaborative and innovative work culture that values strategic thinking and data-driven decision-making. With a generous store and restaurant discount, 25 days of holiday, and ample opportunities for professional growth, you'll thrive in an environment that encourages creativity and teamwork while enjoying the vibrant atmosphere of central London.
StudySmarter Expert Adviceπ€«
We think this is how you could land Supply Planner in London
β¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching the company and its culture. Know their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
β¨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience and how it aligns with the role of a Supply Planner.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Supply Planner in London
Some tips for your application π«‘
Tailor Your CV:Make sure your CV is tailored to the Supply Planner role. Highlight your experience with inventory management and data analysis, especially if you've worked with tools like RELEX before. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about supply planning and how you can contribute to our team. Be sure to mention any relevant experience in FMCG or Grocery sectors.
Showcase Your Analytical Skills:Since this role requires strong analytical prowess, donβt shy away from showcasing your Excel skills. Mention specific projects where you used XLOOKUPs or Pivot Tables to solve problems or improve processes. We love data-driven problem solvers!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. Itβs the best way for us to receive your application and get to know you better. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at Fortnum & Mason
β¨Know Your Numbers
As a Supply Planner, you'll be dealing with data all the time. Brush up on your Excel skills, especially XLOOKUPs and Pivot Tables. Be ready to discuss how you've used data to drive decisions in your previous roles.
β¨Understand the RELEX System
Familiarise yourself with the RELEX AI replenishment system if you can. Even if you haven't used it before, showing that you understand its purpose and how it can optimise inventory management will impress the interviewers.
β¨Showcase Your Collaboration Skills
This role requires strong relationships across various teams. Prepare examples of how you've successfully collaborated with different departments in the past, particularly in merchandising or supply chain contexts.
β¨Be Ready for Scenario Questions
Expect questions that test your problem-solving abilities. Think about scenarios where you've had to make quick decisions under pressure, especially related to inventory management or demand forecasting.