Fortnum & Mason is seeking a Project Manager to lead digital transformation across Customer Experience Solutions and Data. You will manage strategic projects and CI initiatives, ensuring on-time, on-budget delivery while navigating evolving Fortnum’s digital landscape.
This role requires 5–10+ years in cross-functional project management within retail or hospitality, strong stakeholder engagement, and the ability to drive benefits realisation across multiple teams and vendors.
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Strategic Digital Transformation Manager in London employer: Fortnum & Mason
At Fortnum & Mason, we pride ourselves on creating extraordinary experiences and fostering a supportive work environment that values each team member's contributions. As a Retail Guest Experience Host in our iconic Piccadilly location, you'll enjoy competitive pay, generous discounts, and numerous opportunities for career development while being part of a rich heritage that celebrates exceptional service and inclusivity. Join us to not only enhance your skills but also to create magical moments for our customers every day.