At a Glance
- Tasks: Create unforgettable experiences for customers at our iconic Piccadilly store.
- Company: Join the prestigious Fortnum & Mason team known for elegance and exceptional service.
- Benefits: Competitive pay, generous discounts, and extra holiday days for your wellbeing.
- Other info: Flexible shifts with opportunities for career growth in an inclusive workplace.
- Why this job: Be part of a luxury brand and develop your skills in a vibrant environment.
- Qualifications: Experience on tills and a passion for fine food and drink.
The predicted salary is between 12 - 15 £ per hour.
Be the First Impression. Create the Lasting Memory. At Fortnum & Mason, our Ground Floor is where the magic begins—and our Sales Associates are its storytellers. From the moment guests step through our iconic Piccadilly doors, they’re welcomed into a world of elegance, heritage, and exceptional service. Our Ground Floor Sales Associates team delivers more than just retail; they create unforgettable experiences. Join us in creating experiences that are as extraordinary as our brand.
Please note: This is a part‑time role of 15 hours per week, mainly at weekends (Saturday and Sunday), with some flexibility for weekday shifts when needed. Working across varying shift times with early morning and late nights when needed.
Why Work For Us:
- Competitive hourly rate + paid overtime
- Discretionary annual bonus (up to 5% of salary)
- Up to 40% store and restaurant discounts
- Subsidised staff restaurant using Fortnum’s ingredients
- 28 days holiday + a day off for your birthday and 5 extra wellbeing days off
- Matched pension scheme and career development opportunities
- Annual staff party and incredible gifts after 5 years
What You’ll Do:
- Delivering an exceptional personalised service on our tills for our customers
- Managing card, gift card and cash payments along with gift wrapping
What We’re Looking For:
- Experience in a fast‑paced environment in a similar role on Tills
- Brings genuine enthusiasm for fine food and drink, inspiring customers with recommendations that elevate their shopping experience.
- A friendly warm approach with great people skills
- Flexibility to work various shifts, including weekends
This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.
Sales Associate - Tills (15h) in London employer: Fortnum & Mason
At Fortnum & Mason, we pride ourselves on being an exceptional employer, offering a unique blend of competitive pay, generous discounts, and a supportive work culture that values personal growth and inclusivity. Our Sales Associates play a vital role in crafting memorable experiences for our guests, all while enjoying benefits such as a matched pension scheme, additional wellbeing days, and opportunities for career development within our iconic Piccadilly location. Join us to be part of a team that celebrates excellence and fosters a sense of belonging in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Tills (15h) in London
✨Tip Number 1
First things first, make sure you know the brand inside out. Fortnum & Mason is all about elegance and exceptional service, so brush up on their history and values. This will help you connect with the interviewers and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Sales Associate, you'll be the face of the brand, so think about how you can create memorable experiences for customers. Role-play with friends or family to get comfortable with engaging and inspiring others.
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability during the interview. Highlight your willingness to work weekends and varying shifts, as this shows you're committed to fitting into their schedule and being a reliable team member.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the Fortnum & Mason family. Good luck!
We think you need these skills to ace Sales Associate - Tills (15h) in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your enthusiasm for fine food and drink. Make it clear why you’re excited about the role and how you can contribute to creating unforgettable experiences.
Tailor Your Application:Make sure to tailor your application to the Sales Associate role at Fortnum & Mason. Highlight any relevant experience you have in fast-paced environments, especially on tills. We love seeing how your skills match what we’re looking for, so be specific!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills, making it easier for us to see why you’d be a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Fortnum & Mason!
How to prepare for a job interview at Fortnum & Mason
✨Know the Brand Inside Out
Before your interview, dive deep into Fortnum & Mason's history, values, and product offerings. Understanding their commitment to exceptional service and luxury will help you connect with the brand during your conversation.
✨Showcase Your People Skills
As a Sales Associate, you'll be the face of the brand. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a challenging situation into a positive experience for a customer.
✨Demonstrate Flexibility
Since the role requires working various shifts, including weekends, be ready to discuss your availability. Highlight any previous experience in fast-paced environments where you adapted to changing schedules or demands.
✨Bring Your Enthusiasm for Fine Food
Fortnum & Mason is all about fine food and drink. Share your passion for gourmet products and how you can inspire customers with recommendations. This will show that you're not just looking for a job, but genuinely want to enhance the shopping experience.
