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- Tasks: Lead the Tea & Coffee merchandising team and optimise inventory management.
- Company: Join a vibrant company located in central London, close to cultural hotspots.
- Benefits: Enjoy a competitive salary, generous discounts, and 25 days holiday plus your birthday off.
- Other info: Be part of an inclusive team that values diversity and personal growth.
- Why this job: Make a real impact on product performance while developing your career in a dynamic environment.
- Qualifications: 2 years of experience in merchandising or planning, with strong analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.
We are seeking a strategic, fast paced, data-driven problem solver to lead the Tea & Coffee merchandising team. This role is responsible for driving category profitability through precise inventory management and advanced demand forecasting using the RELEX AI replenishment system. You will provide critical financial oversight, supplier analytics, and range architecture analysis to optimise both all-year-round and seasonal campaign performance. The role requires strong relationships and collaboratively working with Buying, Branch Merchandising, Retail, Online, Marketing, Logistics, Warehouse and Hospitality.
Key Responsibilities- Strategic Demand & Inventory Management
- Forecasting & Replenishment: Expertly manage and optimise the AI replenishment tool (RELEX) to drive accurate forecasting, ordering, and store-level replenishment.
- Lifecycle Management: Deliver on availability and wastage KPIs by adjusting buy quantities based on seasonality, historical performance, and holiday peaks.
- Range Architecture: Conduct category and campaign wash-ups providing data-backed recommendations on range architecture and future growth opportunities.
- Financial Planning & Analysis
- Commercial Reporting: Deliver comprehensive weekly reports on sales and margin performance, utilising WSSI to identify trends and mitigate risks.
- Trading Strategy: Manage the financial health of both All-Year-Round (AYR) products and seasonal campaigns, from initial Return on Investment modelling through to in season trading requirements.
- Pricing & Markdowns: Partner with the Buying team to execute strategic markdown plans, protecting margins while clearing seasonal or short-life inventory.
- Cross-Functional Collaboration
- Strategic Stakeholder Alignment: Develop strong collaborative partnerships with Buying, Branch Merchandising, Retail, Online, Marketing, Logistics, and Warehouse to ensure a unified, customer centric joined up approach to the end-to-end product lifecycle and inventory flow.
- Range Optimisation: Collaborate closely with Buying to refine the product mix, ensuring the assortment meets customer demand for both core and campaign ranges.
- Retail & Branch Optimisation: Partner closely with Branch Merchandising to refine in-store ranging and launch timings.
- Supply Chain & Supplier Relations
- Operational Excellence: Manage the end-to-end supply chain from supplier to DC, holding partners accountable to OTIF (On-Time In-Full) KPIs.
- Promotional Execution: Oversee In-and-Out stock flow for high-impact campaigns and seasonal lines to ensure seamless launches and exits.
- Experience: 2 years at a Merchandiser or Planner level preferably within Grocery or FMCG.
- Analytical Prowess: Strong Excel skills. You should be comfortable with XLOOKUPs, Pivot Tables, and complex data modelling.
- Agility: The ability to make split-second decisions and manage multiple deadlines.
- Commercial Acumen: A deep understanding of commercial levers including stock, margin, markdowns, waste, sales and price.
- Competitive salary
- A generous store and restaurant discount of up to 40%
- 25 days holidays (excluded bank holidays) and an extra day off for your birthday
- A fantastic subsidised staff restaurant which uses Fortnum's ingredients
- A range of opportunities to develop and grow personally and professionally
- Excellent pension scheme
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Apply Now
Merchandiser / Supply Planner in London employer: Fortnum & Mason
Contact Detail:
Fortnum & Mason Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merchandiser / Supply Planner in London
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you land that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that Merchandiser role.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills in data analysis and inventory management can solve real problems for the company. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Merchandiser / Supply Planner in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Merchandiser / Supply Planner role. Highlight your experience in inventory management and data analysis, especially if you've worked with tools like RELEX or similar systems.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for tea and coffee merchandising, and explain how your skills align with our needs. Be sure to mention any relevant achievements that demonstrate your analytical prowess.
Showcase Your Analytical Skills: Since this role requires strong analytical skills, don’t shy away from including specific examples of how you've used Excel for data modelling or forecasting in your previous roles. We love numbers, so let them do the talking!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Fortnum & Mason
✨Know Your Numbers
As a Merchandiser / Supply Planner, you'll need to demonstrate your analytical prowess. Brush up on your Excel skills, especially XLOOKUPs and Pivot Tables. Be ready to discuss how you've used data to drive decisions in past roles.
✨Understand the Supply Chain
Familiarise yourself with the end-to-end supply chain process. Be prepared to talk about how you’ve managed supplier relationships and ensured on-time deliveries. Highlight any experience you have with operational excellence and KPIs.
✨Showcase Your Collaboration Skills
This role requires strong cross-functional collaboration. Think of examples where you've worked closely with teams like Buying, Marketing, or Logistics. Emphasise your ability to build relationships and align strategies for a unified approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. Practice articulating how you would handle inventory management during peak seasons or how you'd adjust strategies based on sales trends. This will show your agility and commercial acumen.