At a Glance
- Tasks: Lead a dynamic bar team and craft unforgettable guest experiences.
- Company: Fortnum & Mason, a historic and innovative cocktail destination.
- Benefits: Career development, inclusive environment, and recognition for outstanding contributions.
- Other info: Join a team that celebrates diversity and nurtures talent.
- Why this job: Elevate the bar experience in a vibrant speakeasy-style setting.
- Qualifications: Experience as a Head Bartender with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Hidden within Fortnum & Mason's historic Piccadilly home, Bar 3'6 is an evolving cocktail destination where artistry, innovation and heritage come together. By day, an elegant retreat; by night, a vibrant speakeasy-style bar serving beautifully crafted drinks and unforgettable guest experiences. We are looking for a Head Bartender to take ownership of this dynamic space - someone who can elevate the offer, inspire the team and deliver exceptional standards synonymous with Fortnum's.
We are currently looking for an experienced Head Bartender to lead the bar team and create a pleasant customer experience.
Key Accountabilities:- Work alongside the team and lead the bar to ensure the smooth running of the Bar service.
- Ongoing and up to date knowledge of the Wine Cellar, Cocktail menu and all other specialist beverages that the Bar offers.
- Constantly looking for areas where we can deliver more.
- Commit to deliver exceptional customer service at all times.
- To have a full understanding of all items of equipment, their uses, and where they are kept.
- Create and deliver an extraordinary customer experience, meeting all targets set.
- Act as a role model at all times with customer experience at the top of the agenda.
- Demonstrate an authentic and passionate understanding of brand, menus and Bar service.
- Demonstrate an authentic and passionate understanding of brand, menus and restaurant service.
- Experience as a Head Bartender supervising a bar.
- Continuous improvement and development of knowledge of all wines, spirits cocktails and beverages served along with any recommended pairings.
- Create and deliver an extraordinary customer experience, meeting all targets set.
- Ability to multitask, prioritize and manage time effectively.
- Solid interpersonal and communication skills.
- Ability to think quickly and rationally to ever-changing situations.
- Consistently lead by example.
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Head Bartender in London employer: Fortnum & Mason
Fortnum & Mason offers an exceptional work environment for the Head Bartender role at Bar 3'6, where creativity and heritage blend seamlessly. With a commitment to employee growth and a culture that celebrates diversity and inclusion, you will have the opportunity to lead a passionate team in delivering unforgettable experiences. Located in the heart of London, this vibrant speakeasy-style bar not only provides a dynamic atmosphere but also recognises and rewards outstanding contributions, making it a truly rewarding place to advance your career.
