At a Glance
- Tasks: Lead our unique Wine Bar, delivering world-class service and coaching your team.
- Company: Join Fortnum & Mason, a prestigious brand with a rich heritage.
- Benefits: Enjoy competitive pay, bonuses, discounts, and generous holiday leave.
- Other info: Great career development opportunities and a fun team environment.
- Why this job: Be part of an iconic dining experience and make a real impact.
- Qualifications: Experience in wine-focused dining and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Fortnum & Mason are looking for an exceptional Restaurant Manager to join our unique Wine Bar at our Flagship store in Piccadilly.
The role involves demonstrating world‑class service, passion for our product, and the ability to bring this to life for each customer.
Responsibilities
- Lead the restaurant and ensure it meets and exceeds F&M standards and targets.
- Coach and develop managers to ensure operational efficiency and lead by example.
- Update management on business performance, new initiatives, and other pertinent issues.
- Tour the restaurant regularly and chair regular meetings with managers.
- Demonstrate high levels of planning, organising, and time‑management to drive operational execution across the department.
- Cooperate with the General Manager and assist with project planning and staff management.
- Maintain positive working relationships with staff and address issues in a timely manner.
Qualifications
- Experience within a wine‑focused dining environment – essential.
- Excellent interpersonal skills for diplomatically handling staff and customers.
- Strong cooperation and teamwork skills.
- Ability to lead and motivate a team of staff.
- Capability to cope under pressure in a fast‑paced environment.
- Good business awareness to achieve successful performance.
- Strong written and oral communication skills for managing business administration and personnel matters.
- Strong planning and organisational skills to run a streamlined operation.
- Ability to work independently and make decisions confidently.
- Problem‑solving ability to resolve issues as they arise.
Benefits
- Competitive hourly rate + paid overtime.
- Discretionary annual bonus (up to 5% of salary).
- Up to 40% store and restaurant discounts.
- Subsidised staff restaurant using Fortnum’s ingredients.
- 28 days holiday + a day off for your birthday and 5 extra wellbeing days off.
- Matched pension scheme and career development opportunities.
- Annual staff party and incredible gifts after 5 years.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fortnum & Mason. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fortnum & Mason
Don't be shy about reaching out to Fortnum & Mason directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fortnum & Mason and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fortnum & Mason
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
