At a Glance
- Tasks: Enhance luxury customer experiences through exceptional service and communication.
- Company: Join the iconic Fortnum & Mason in Piccadilly.
- Benefits: Flexible schedule, competitive pay, and a chance to work in a luxury environment.
- Other info: Collaborative team atmosphere with opportunities for growth.
- Why this job: Be part of a prestigious brand and make customers feel valued.
- Qualifications: At least one year of experience in luxury customer service and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Fortnum & Mason in Piccadilly is looking for a Customer Service Advisor to enhance luxury customer experiences. Your role involves handling customer queries through various communication channels like phone, email, and social media, ensuring exceptional service and customer loyalty.
You will work with a team to manage customer feedback, upsell products, and support administrative tasks. This position requires a flexible schedule, strong communication skills, and at least one year of relevant experience in luxury customer service.
Luxury Customer Experience Advisor in City of Westminster employer: Fortnum & Mason
Fortnum & Mason offers a vibrant and inclusive work culture in the heart of Piccadilly, where employees are valued for their contributions to delivering exceptional luxury customer experiences. With a strong focus on employee growth, we provide ongoing training and development opportunities, ensuring that our team members can thrive in their roles while enjoying unique benefits such as staff discounts and a supportive environment that celebrates excellence in service.
