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For Companies At a Glance
- Tasks: Deliver exceptional service by creating personalised gifting experiences for customers.
- Company: Join Fortnum & Mason, a renowned brand known for its festive spirit and luxury gifts.
- Benefits: Enjoy flexible working hours, employee discounts, and a vibrant team culture.
- Why this job: Be part of a passionate team that spreads joy during the festive season while enhancing your sales skills.
- Qualifications: Looking for confident, dynamic individuals with a flair for customer service and sales.
- Other info: Perfect for those who love Christmas and want to make a difference in people's celebrations.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Having brought the spirit of Christmas to even the most remote corners of the world, our Concierge team at Fortnum & Mason is proud to offer a truly personal touch in an increasingly impersonal world.
We are looking for dynamic, confident, and personable Concierge Gifting Executives to join our expert, sales-focused Gifting team. In this role, youll deliver exceptional service through personalised …
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Christmas Concierge Gifting Account Executive employer: Fortnum & Mason
Contact Detail:
Fortnum & Mason Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Concierge Gifting Account Executive
✨Tip Number 1
Showcase your personality! As a Christmas Concierge Gifting Account Executive, being personable is key. Practice your conversational skills and be ready to share examples of how you've provided exceptional customer service in the past.
✨Tip Number 2
Familiarise yourself with Fortnum & Mason's offerings. Understanding their products and services will help you engage with potential clients more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 3
Network within the industry. Attend events or connect with professionals on platforms like LinkedIn. Building relationships can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 4
Prepare for situational questions. Think about scenarios where you've had to think on your feet or handle difficult customers. Being able to articulate these experiences will show your problem-solving skills and adaptability.
We think you need these skills to ace Christmas Concierge Gifting Account Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Christmas Concierge Gifting Account Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to provide exceptional service and your passion for creating memorable gifting experiences.
Highlight Relevant Experience: In your CV, focus on previous roles where you provided customer service or worked in sales. Use quantifiable achievements to showcase your success in similar positions, as this will resonate well with the hiring team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone is professional yet personable, reflecting the spirit of the role.
How to prepare for a job interview at Fortnum & Mason
✨Show Your Personality
As a Christmas Concierge Gifting Account Executive, being personable is key. Make sure to showcase your unique personality during the interview. Share anecdotes that highlight your ability to connect with customers and create memorable experiences.
✨Demonstrate Sales Skills
Since this role is sales-focused, be prepared to discuss your previous sales experiences. Highlight specific examples where you successfully met or exceeded targets, and explain how you can apply those skills to enhance the gifting experience at Fortnum & Mason.
✨Understand the Brand
Familiarise yourself with Fortnum & Mason's history, values, and product offerings. Being knowledgeable about the brand will not only impress the interviewers but also allow you to align your answers with their ethos and demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and customer service skills. Think of situations where you had to handle difficult customers or create personalised solutions, and be ready to discuss how you approached those challenges.
