Specification Technologist – Hospitality - 12 Months FTC

Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

Job Purpose:

To manage and maintain accurate food and ingredient specifications for hospitality and foodservice operations, ensuring legal compliance, allergen control, food safety, and consistency across menus and suppliers.

Key Responsibilities

Specifications & Data Management

• Review and approve final recipes to ensure food safety compliance, verifying alignment with approved raw material specifications to produce accurate allergen data sheets, ingredient breakdowns and nutritional data.

• Create, review, and maintain ingredient, recipe, and finished dish specifications

• Create and manage allergen matrices, ingredient breakdowns, and nutritional data

Work closely with suppliers to ensure all specifications are accurate, up to date, and accessible to operational teams

• Maintain data within specification or menu management systems

Allergen & Legal Compliance

• Ensure compliance with food safety and allergen legislation (e.g. UK Food Information Regulations, Natasha's Law where applicable)

• Maintain accurate allergen declarations for menus, recipes, and customer information

• Support allergen risk assessments and change controls when ingredients or suppliers change

• Monitor legislative updates affecting hospitality operations

Supplier & Procurement Support

• Liaise with suppliers to obtain ingredient and product specifications

• Review supplier documentation for compliance, traceability, and allergen accuracy

• Support procurement teams with technical approval of new suppliers and products

Menu Development & Change Control

• Support menu launches, seasonal changes, and recipe reformulations

• Manage specification updates for menu changes, substitutions, and supplier switches

• Work closely with chefs, development teams, and operations to ensure accurate technical data

Quality, Safety & Audit Support

• Support food safety management systems (HACCP) and due diligence requirements

• Provide specification support for internal audits, EHO visits, and third-party assessments

• Support Hospitality with implementing new online systems for Audit and menu calibration.

• Assist with customer complaints, allergen incidents, and investigations where required

Skills & Experience

Essential

• Experience in food technical environment, quality, or specification roles within hospitality or foodservice

• Strong knowledge of food safety, allergens, and hospitality legislation

• High attention to detail and strong data management skills

• Ability to work cross-functionally with chefs, procurement, and operations

Desirable

• Degree or qualification in Food Science, Nutrition, or equivalent

• Experience with menu management or allergen software systems

• Knowledge of HACCP and food safety standards

• Experience working with multi-site hospitality operations

Personal Attributes

• Highly organised and methodical

• Confident communicator with both technical and non-technical teams

• Able to manage multiple menu changes and tight deadlines

• Proactive and calm under pressure

• Ability to work under pressure

Working Environment

• Office or hybrid role with interaction across kitchens, sites, and suppliers

• Fast-paced, change-driven hospitality environment

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards

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