Fortnum & Mason plc is seeking a senior leader to cultivate high-value customer and partner relationships across B2C and B2B segments. This role blends luxury relationship management, campaigns, product curation, and events to deepen loyalty and deliver exceptional, personalised experiences reflecting Fortnum’s heritage.
You will own Membership and customer strategy, lead targeted campaigns, design VIP events, and collaborate with CRM, Merchandising and Hospitality to elevate experiences for
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Senior Marketing & Loyalty Architect employer: Fortnum & Mason plc
Fortnum & Mason is an exceptional employer, offering a vibrant work culture in the heart of London that fosters creativity and innovation. As a Design Manager, you will have the opportunity to lead impactful projects while collaborating with diverse teams, ensuring your professional growth through continuous learning and development. With a commitment to excellence and a focus on delivering unique customer experiences, Fortnum & Mason provides a rewarding environment for those looking to make a meaningful contribution to a prestigious brand.
