Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.
We are looking for a commercially minded Assistant Merchandiser to support the Gifting & Jewellery category. This role plays a key part in driving stock availability, supporting sales growth and ensuring smooth day-to-day trading through accurate forecasting, order management and strong cross-functional relationships.
You will work closely with a wide range of stakeholders across the business, including:
- Merchandising and Buying teams
- Commercial Finance, Marketing, Retail, Online and Hospitality teams
- Supply Chain & Distribution Centre
- External suppliers and logistics partners
Trading, Forecasting & Stock Management
- Support the development of sales forecasts using historical data, current trading performance and seasonal trends
- Monitor stock availability to ensure optimal balance between sales opportunity and stock risk
- Maintain a clear understanding of Grade A and B lines, including stock levels, orders, pricing, promotions and risks
- Track and report against key merchandising KPIs such as availability, stock holding and weeks’ cover
Order & Supplier Management
- Place and manage all purchase orders for the Gifting & Jewellery department
- Proactively chase and expedite orders to achieve On Time In Full (OTIF) delivery targets
- Ensure order data accurately reflects quantities, delivery dates and stock due
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Assistant Merchandiser employer: Fortnum & Mason plc
Fortnum & Mason is an exceptional employer, offering a vibrant work culture in the heart of London that fosters creativity and innovation. As a Design Manager, you will have the opportunity to lead impactful projects while collaborating with diverse teams, ensuring your professional growth through continuous learning and development. With a commitment to excellence and a focus on delivering unique customer experiences, Fortnum & Mason provides a rewarding environment for those looking to make a meaningful contribution to a prestigious brand.
