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- Tasks: Deliver exceptional service and create extraordinary customer experiences at our flagship restaurant.
- Company: Join the iconic Fortnum & Mason team in a vibrant, inclusive environment.
- Benefits: Competitive pay, bonuses, discounts, generous holiday, and career development opportunities.
- Why this job: Be part of a passionate team and share your love for artisanal products.
- Qualifications: Strong customer service skills and a passion for beverages.
- Other info: Enjoy a dynamic workplace with recognition for outstanding contributions.
Join the Fortnum & Mason Team! Are you passionate about delivering great service and eager to share your knowledge with others? Do you have a flair for customer service and a love for artisanal products? If so, we have the perfect opportunity for you! Fortnum & Mason are looking for an exceptional Bartender to join our unique team at our beautiful Flagship store in Piccadilly at our fine dining restaurant 45 Jermyn St. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer. Why Work For Us: Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff restaurant using Fortnum’s ingredients 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Annual staff party and incredible gifts after 5 years What You\’ll Do: Work alongside the team to ensure the smooth running of the Bar service Ongoing and up to date knowledge of the Wine Cellar, Cocktail menu and all other specialist beverages that the Bar offers Continuous improvement and development of knowledge of all wines, spirits cocktails and beverages served along with any recommended pairings Constantly looking for areas where we can deliver more Commit to deliver exceptional customer service at all times Ensure that all Bar areas are kept clean, tidy, well stocked and always ready for service Create and deliver an extraordinary customer experience, meeting all targets set Demonstrate thorough product knowledge of wines, spirits and all beverages served What We\’re Looking For: Demonstrate an authentic and passionate understanding of brand, menus and restaurant service Continuous improvement and development of knowledge of all wines, spirits cocktails and beverages served along with any recommended pairings Create and deliver an extraordinary customer experience, meeting all targets set Ability to multitask, prioritize and manage time effectively Solid interpersonal and communication skills Ability to think quickly and rationally to ever-changing situations Consistently lead by example We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation.We respect and embrace each other’s differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Bartender - 45 Jermyn St employer: Fortnum & Mason
Contact Detail:
Fortnum & Mason Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender - 45 Jermyn St
✨Tip Number 1
Get to know the venue! Before your interview, pop into Fortnum & Mason and soak up the atmosphere. Familiarise yourself with the bar menu and the vibe of 45 Jermyn St. This will not only impress them but also help you feel more confident during your chat.
✨Tip Number 2
Show off your passion for customer service! When you’re chatting with the team, share stories about your best customer interactions. Let them see that you genuinely care about creating extraordinary experiences for guests.
✨Tip Number 3
Brush up on your drink knowledge! Make sure you know a bit about wines, spirits, and cocktails. Being able to discuss pairings or recommend drinks will show that you’re ready to hit the ground running and deliver that world-class service they’re after.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Bartender - 45 Jermyn St
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and artisanal products shine through. We want to see how excited you are about the role and what makes you a great fit for our team!
Know Your Stuff: Make sure to highlight any relevant experience or knowledge you have about wines, spirits, and cocktails. We love candidates who can demonstrate their understanding of our products and how they can enhance the customer experience.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for authentic individuals who can connect with our customers and create memorable experiences at 45 Jermyn St.
Apply Through Our Website: For the best chance of joining our fantastic team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at Fortnum & Mason
✨Know Your Drinks
Brush up on your knowledge of wines, spirits, and cocktails before the interview. Be ready to discuss your favourite drinks and why you love them. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer. This will demonstrate your commitment to creating extraordinary experiences.
✨Be Ready to Multitask
Bartending can be hectic, so be prepared to discuss how you manage multiple tasks at once. Share strategies you use to stay organised and efficient during busy shifts, as this is crucial for success in the role.
✨Embrace the Brand
Familiarise yourself with Fortnum & Mason's history and values. Show that you understand their brand and are excited about being part of their team. This enthusiasm can set you apart from other candidates.
