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- Tasks: Manage customer accounts, issue invoices, and ensure timely payments.
- Company: Join Fortnum & Mason, a prestigious retailer known for quality and excellence.
- Benefits: Enjoy up to 40% discount, 25 days holiday, and a subsidised staff restaurant.
- Why this job: Be part of a supportive team that values your growth and celebrates diversity.
- Qualifications: Experience in accounts receivable, strong attention to detail, and Excel proficiency required.
- Other info: Opportunities for personal and professional development in a dynamic finance environment.
The predicted salary is between 28800 - 43200 £ per year.
Direct message the job poster from Fortnum & Mason
The Accounts Receivable Coordinator is responsible for maintaining the accuracy and integrity of the sales ledger. This includes maintaining customer records, raising and issuing invoices, allocating incoming payments, reconciling all customer accounts, including our web customers, and ensuring timely collection of outstanding balances. The role supports effective cash flow management and contributes to strong financial control within the organisation, this role reports to Treasury Accounting Manager.
Key Responsibilities:
- Maintain and reconcile all customer accounts to ensure all payments are accurately recorded and applied.
- Investigate and resolve all customer queries and account discrepancies promptly and effectively.
- Raise, process, and issue customer invoices and credit notes in a timely and accurate manner.
- Allocate incoming payments against the correct invoices and accounts.
- Regularly monitor and report on open sales orders across all sales channels, collaborating with customer-facing teams to support timely fulfilment and invoicing
- Review the aged debt report and proactively follow up on overdue accounts to support timely collections.
- Support month-end and year-end reporting, including accruals and ledger close activities.
- Ensure compliance with internal controls and company policies.
- Assist with internal and external audits by providing documentation and information.
- Maintain accurate records and documentation for audit and compliance purposes.
- Recommend improvements to AR processes and internal controls.
- Ad hoc finance and administrative duties as required, especially during peak.
- Excellent communication and interpersonal skills
- Proven experience in accounts receivable or similar finance role
- Strong attention to detail and high level of accuracy
- Proficiency in MS Excel (SUMIFs, VLOOKUP, Pivot) and accounting software (e.g., D365, Oracle, etc.)
- Ability to manage multiple tasks and meet deadlines
- Strong problem-solving skills and customer service orientation
- Experience working in a shared services or fast-paced finance environment
Key Attributes:
- Proactive and self-motivated
- Team player with a collaborative mindset
- Discreet and able to handle confidential information
In return, we offer:
- A generous store and restaurant discount of up to 40%
- 25 days holidays (excluded bank holidays) and an extra day off for your birthday
- A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
- A range of opportunities to develop and grow personally and professionally
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other\’s differences, to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance
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Industries
Retail and Hospitality
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Accounts Receivable Coordinator employer: Fortnum & Mason
Contact Detail:
Fortnum & Mason Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Receivable Coordinator
✨Tip Number 1
Familiarise yourself with the specific accounting software mentioned in the job description, such as D365 or Oracle. Having hands-on experience or even completing a short online course can give you an edge and show your commitment to mastering the tools used in the role.
✨Tip Number 2
Brush up on your Excel skills, particularly with functions like SUMIFs, VLOOKUP, and Pivot Tables. Being able to demonstrate your proficiency in these areas during an interview can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experience in accounts receivable or similar finance roles. Think of specific examples where you've successfully resolved customer queries or discrepancies, as this will highlight your problem-solving skills and customer service orientation.
✨Tip Number 4
Research Fortnum & Mason's company culture and values. Understanding their commitment to inclusivity and employee development can help you tailor your conversation during the interview, showing that you're not just a fit for the role but also for the company.
We think you need these skills to ace Accounts Receivable Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accounts receivable or similar finance roles. Emphasise your attention to detail, problem-solving skills, and proficiency in accounting software like D365 or Oracle.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at Fortnum & Mason. Mention specific responsibilities from the job description, such as maintaining customer accounts and resolving discrepancies, to show you understand the position.
Showcase Relevant Skills: Highlight your skills in MS Excel, particularly functions like SUMIFs, VLOOKUP, and Pivot Tables. Provide examples of how you've used these skills in previous roles to manage accounts and improve processes.
Prepare for Potential Questions: Think about common interview questions related to accounts receivable, such as how you handle overdue accounts or resolve customer queries. Prepare concise and relevant examples from your past experiences to demonstrate your capabilities.
How to prepare for a job interview at Fortnum & Mason
✨Know Your Numbers
As an Accounts Receivable Coordinator, you'll be dealing with numbers daily. Brush up on your financial terminology and be prepared to discuss your experience with invoicing, payment allocation, and account reconciliation. This will show your familiarity with the role's responsibilities.
✨Demonstrate Problem-Solving Skills
Be ready to share examples of how you've resolved customer queries or discrepancies in the past. Highlight your approach to problem-solving and how you ensure customer satisfaction while maintaining accuracy in financial records.
✨Showcase Your Tech Savvy
Familiarity with accounting software is crucial. Be prepared to discuss your experience with tools like D365 or Oracle, and demonstrate your proficiency in Excel, especially with functions like SUMIFs, VLOOKUP, and Pivot Tables. This will reassure them of your technical capabilities.
✨Emphasise Team Collaboration
Since the role involves working closely with customer-facing teams, highlight your ability to collaborate effectively. Share instances where teamwork led to successful outcomes, showcasing your proactive and self-motivated nature.
