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For Companies At a Glance
- Tasks: Lead and manage software implementation projects, ensuring client satisfaction and project success.
- Company: Intelex is a global leader in environmental, health, and safety software solutions.
- Benefits: Enjoy a hybrid work model, mentorship, and opportunities for professional growth.
- Why this job: Make a real impact by helping clients improve workplace safety and sustainability.
- Qualifications: 3+ years in Project Management with SaaS solutions; strong communication skills required.
- Other info: Travel to client locations expected at 10%-30%.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Software Implementation Project Manager, Global Services
Position Overview
As part of the Enterprise Delivery Division of Customer Experience, the Project Manager has an overall responsibility for the successful planning, executing, monitoring, controlling, and closing of Intelex system implementations.
Responsibilities and Deliverables
Implementation Support
- Lead, plan and organize all phases of projects in collaboration with (Sr.) Solution Architects and (Sr.) Project Consultants to develop project plans that align to the requirements and effort of client solutions.
- Effectively communicates with the client, Intelex project team and other cross-functional departments in order to ensure all project requirements and milestones are understood and delivered according to the project plan.
- Coordinates project requirements with clients in order to ensure complete alignment on project deliverables.
- Ensures all client information / data requirements are received and communicated.
- Creates and executes project plans and revises as appropriate in order to meet requirements.
- Facilitates the day-to-day operational aspects of a project and scope, including project budget.
- Effectively applies implementation methodology and enforces project standards.
- Identify, assess, and mitigate project exposure and risk, anticipating challenges, and provide escalation management when necessary.
Operations
- Responsible for project profitability, revenue, margins, bill rates and utilization.
- Identifies business development and \”add-on\” sales opportunities.
- Resolves and/or escalates issues in a timely fashion.
- Effectively utilizes each team member to their fullest potential.
- Sets and manages client expectations.
- Effectively communicates with clients to identify needs and evaluate business solutions.
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
- Contributes towards the continual improvement of our service delivery models.
- Travel to client locations. Expected travel is 10%-30%.
Organizational Alignment
- Reports to the Manager, Project Management Office
- You will have access to the entire Global Services community for support, consisting of incredibly talented, Peers, Consultants, Solution Architects and Subject Matter Experts.
- A tenured member of the team will be your dedicated Intelexian mentor, for the duration of your onboarding.
What can you expect working with Intelex as a Project Manager?
- You have a unique opportunity to contribute first-hand to a bigger purpose, whether it is helping our customers eliminate Injury/Illness on the job or reduce their impact on the environment.
- Ability to showcase your Project Management skills with our customers from around the world and across a variety of industries.
- Intelex offers the flexibility of a hybrid working model that gives you more choice over where you work best, either remotely from home, from our office space, or a combination of both. Employees may be asked to attend the office for specific company events or meetings.
Qualifications
Skills & Work Traits
Required:
- 3+ Years Project Management experience delivering SaaS solutions
- Ability to maintain strategic relationships with various internal and external parties such as clients, vendors, employees and executives.
- Strong written and verbal skills; including the ability to present technical issues to a non-technical audience.
- Strong understanding of the software implementation project lifecycle including waterfall and agile methodologies.
- Results driven with a proven ability to project a positive sales attitude.
- Ability to understand business needs in order to align the business need into system capabilities.
- Communicates changes effectively, builds commitment and overcomes resistance, prepares and supports those affected by the change.
- Experience managing complex enterprise projects and demonstrate a track record of delivering results.
Preferred:
- Understanding of Waterfall and Agile methodologies.
- PRINCE2, PMP or relevant Project Management Certification
- Understanding of Environmental, Health, Safety or Quality considered an asset.
Technical Competencies
Required:
- Prior experience with MS Office and in-depth experience with MS Project
Preferred:
- Strong understanding of application architecture and design principles
Education
Required:
- Bachelor\’s Degree or College Diploma in Computer Science/Information Systems, or equivalent Experience.
Preferred:
- PMP certification, preferred.
Other Requirements
- Please note that this role requires a satisfactory Criminal Background Check and Public Safety Verification
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Project Manager, EMEA employer: Fortive
Contact Detail:
Fortive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager, EMEA
✨Tip Number 1
Familiarize yourself with both Waterfall and Agile methodologies, as these are crucial for the role. Consider taking a quick online course or reading up on best practices to demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your experience in managing complex enterprise projects. Be ready to discuss specific examples where you successfully delivered results, as this will showcase your capability to handle the responsibilities of the Project Manager role.
✨Tip Number 3
Network with professionals in the SaaS industry, especially those who have experience with software implementations. This can provide you with valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 4
Prepare to discuss how you build and maintain strategic relationships with clients and stakeholders. Being able to articulate your approach to communication and relationship management will be key in demonstrating your fit for the role.
We think you need these skills to ace Project Manager, EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 3+ years of Project Management experience, especially in delivering SaaS solutions. Emphasize your familiarity with both waterfall and agile methodologies, as well as any relevant certifications like PMP or PRINCE2.
Craft a Compelling Cover Letter: In your cover letter, express your passion for project management and how your skills align with the responsibilities outlined in the job description. Mention specific examples of how you've successfully managed complex enterprise projects and improved client relationships.
Showcase Communication Skills: Since strong written and verbal communication skills are crucial for this role, ensure that your application reflects your ability to present technical issues clearly to non-technical audiences. Use concise language and avoid jargon where possible.
Highlight Problem-Solving Abilities: Demonstrate your ability to identify, assess, and mitigate project risks in your application. Provide examples of challenges you've faced in previous projects and how you successfully navigated them to achieve positive outcomes.
How to prepare for a job interview at Fortive
✨Showcase Your Project Management Experience
Be prepared to discuss your previous project management roles, especially those involving SaaS solutions. Highlight specific projects where you successfully led teams and delivered results, focusing on your ability to manage complex enterprise projects.
✨Demonstrate Communication Skills
Since strong written and verbal communication skills are crucial for this role, practice explaining technical concepts in simple terms. Be ready to provide examples of how you've effectively communicated with clients and team members in the past.
✨Understand Methodologies
Familiarize yourself with both Waterfall and Agile methodologies, as well as any relevant certifications like PRINCE2 or PMP. Be prepared to discuss how you've applied these methodologies in your previous projects and how they can benefit the implementation process.
✨Align with Company Values
Research Intelex's mission and values, particularly their focus on environmental health and safety. Be ready to express how your personal values align with theirs and how you can contribute to their goals of improving customer satisfaction and service delivery.
