Description
Role Outline:
To provide leadership for the Quality and EHS Functions for the Norwich Site. Both responsible for the day-to-day management of Q-EHS Engineers and indirect leadership and functional ownership of Q-EHS across all employees on the Norwich site, Including Manufacturing, Service & Engineering
Primary Responsibilities:
- Responsible for creating, deploying and holding employees on site accountable for policies and procedures relating to Quality and EHS, Ensuring full compliance with local regulations and corporate policies.
- Owns and manages the integrated management system for the Norwich site accreditations, ISO 9001, ISO 14001 & ISO 45001
- Accountable for external customer quality for the Norwich site, measured as the DPPM (Defective Parts Per Million) for all Norwich manufactured products. Uses the FBS Toolset to drive measurable improvements in defect rates.
- Accountable for the investigation, resolution and closure of all Non-Conformances (NCR’s) for the Norwich site, including root cause analysis and countermeasure implementation.
- Trains/facilitates the training of team members to defined standard process and ensures ongoing adherence to the standard.
- Responsible for performance management of defined team, including but not limited to; Performance appraisals, Monthly 1:1 reviews, Disciplinary Investigations, Disciplinary Hearings.
- Responsible for the development of defined team, including but not limited to; Fluke/Fortive supplied training materials, recommendation of external courses, 1:1 coaching/mentoring, Management coaching.
- To recommend appropriate career band status changes and/or salary increases for team members and reviewing/approving recommendations of subordinate managers.
- Uses the Daily Management process to manage team performance, drive improvement, focus and prioritize production support activities.
Additional Information:
FBS Activities:
- A portion of time will be spent attending required meetings, 1:1 reviews, and Performance Appraisal reviews as communicated by the Management team. You are expected to take an active role in these events.
- The business will require you to actively participate/lead in continuous improvement events (Kaizens) or other applicable events which will be communicated to you from time to time.
- The business will require you to actively participate in Daily Management meetings to report out achieved results, drive problem solving and manage business expectations.
- To take an active role in the development of their own and teams FBS depth & breadth of knowledge in order to implement improvements in assigned area(s)
Management Role:
- Provides immediate supervision to Q-EHS Engineers/Technicians
- Acts as a leader for the Q-EHS Function on site, without having direct management responsibility for all staff, so must act as an Influential leader
- Responds appropriately to team conflict/disagreements using defined company procedures and personal judgement.
- Coaches subordinate managers to ensure consistent management/communication to the entire site team.
Position Scope:
- Receives work assignments that are subject to a significant level of control and review.
- Directs subordinates to complete assignments using established guidelines, procedures and policies.
- Accountable for results of defined functions, so must hold others, often peers, accountable to their deliverables relevant to these KPIs
- Interacts daily with subordinates and/or functional peer groups.
- Interaction normally involves exchange or presentation of factual information.
- Frequent interaction with Fluke Norwich Site management.
- Frequent interaction with Fluke HR teams for advice, recruitment, contractual reviews etc
- Ongoing interaction with Fluke worldwide teams to ensure co-operation and escalation of critical issues affecting the production area.
Interaction:
- Interacts daily with subordinates and/or functional peer groups.
- Interaction normally involves exchange or presentation of factual information.
- Frequent interaction with Fluke Norwich Site management.
- Frequent interaction with Fluke HR teams for advice, recruitment, contractual reviews etc
- Ongoing interaction with Fluke worldwide teams to ensure co-operation and escalation of critical issues affecting the production area.
Core Competencies:
- Timely decision making & Sense of Urgency
- NEBOSH Qualified
- Sound judgement of difficult situations
- Team communication
- Ability to build followership and engagement with the team.
- Excellent PC Literacy including Microsoft Office
- Prior Lean Production experience
- Ability to bridge communications between teams of different technical ability through understanding of key concepts/behaviours.
