Electronics Calibration & Repair Technician in Norwich

The Electronics Calibration & Repair Technician performs a wide variety of calibration tasks to process shipments of instruments to customers in line with provided product specifications. This role also includes diagnosis/repair of customer equipment.

Primary Responsibilities

• Calibrate a wide variety of Fluke Process Instruments equipment to ensure adherence to defined specifications and quality standards.
• Ensure that customer units returned for calibration are maintained in an as‑found state and tracked through the Fluke System.
• Diagnose faults with customer products and replace components to restore prime operating conditions, as required.
• Manage the workflow on assigned calibration system(s) to maximize throughput and meet customer lead‑time requirements.
• Adhere to defined processes in the assigned work area, including Standard Work Instructions, 5S Standards, Safe Systems of Work, or Engineering Drawings.
• Train fellow Operatives/Technicians on defined processes as requested by the relevant Supervisor, where appropriate.
• Enter relevant data onto any registers requested by the Service Supervisor or required by Fluke Quality policies.
• Suggest and/or implement process/product improvements using the FBS (Fortive Business System) toolset to improve KPIs such as Safety, Quality, Delivery, Productivity, and Cost.
• Participate in the creation, review and implementation of new procedures/work instructions, including suggesting improvements to currently issued procedures.
• Prepare calibration certificates for review/approval from the designated approver, as required by the Service Supervisor.

Additional Information

• A portion of time may be spent attending required meetings, trainings, 1:1 reviews, and performance appraisal reviews as communicated by the Production Team Leader.
• Actively participate in continuous improvement events (Kaizens) or other applicable events, as communicated from time to time.
• Participate in Daily Management meetings to report achieved results and manage business expectations.

Position Scope

• Receives predetermined work assignments that are subject to a moderate level of control and review.

Interaction

• Interaction normally involves exchange/movement of Fluke product but may include feedback/requests for technical support from Technicians.
• Interact daily with the Service Supervisor to define priorities and escalated issues as required for proper performance of the role.
• Interact with other members of the Fluke Management team as needed, with primary management contact remaining with the immediate Supervisor.
• Interact with Metrology/Engineering for assistance/guidance in the calibration lab to ensure product is produced to the required specification.

Equipment Maintenance

• Spend a portion of time on maintenance/calibration/measuring of manufacturing equipment as defined by the Production Team Leader. This may include, but is not limited to, EHV High Voltage (>40kV testers), testing jigs/equipment, and ESD furnishings subject to appropriate training & authorizations.

Core Competencies

• Quality inspection of fine details
• Prioritization skills
• Communication skills
• PC Literacy, including Microsoft Office

Why you should join Fluke

• Work with a company boasting an established brand for providing high‑quality products and services that can really make a difference for our customers.
• Access to unique knowledge, skills, and training to support personal growth and continuous development.
• Excellent working culture within a diverse team that welcomes and encourages new ideas.
• Attractive employment conditions, including flexibility and a package of benefits.
• Opportunities to develop and progress within the company.

Required Experience: IC

Key Skills: Customer Service, Mobile Devices, Locksmith, Apache, Mechanical Knowledge, Auto Body Repair, Roofing, Schematics, Soldering, Appliance Repair, Equipment Repair, Power Tools

Employment Type: Full‑Time

Experience: years

Vacancy: 1