Quality Assurance Manager (, , United Kingdom)

We are currently seeking a Quality Manager on a contract basis, working for our client in the Greater Manchester area.

Key Responsibilities

• Oversee and co-ordinate the development and management of the Quality Management System (QMS) to meet the requirements of ISO 9001 and relevant sector schemes
• Ensure all projects comply with client-specific quality requirements and contractual obligations.
• Establish and oversee robust quality control and assurance processes for works undertaken within the utilities and highways sectors.
• Lead regular internal audits and inspections across contracts to monitor adherence to standards and identify areas for improvement.
• Facilitate external audits and ensure readiness and compliance with certification bodies, regulators, and client quality audits.
• Oversee the coordination, monitoring and effective closeout of quality non-conformances.
• Work collaboratively with operations and HSEQ teams to promote best practice, continuous improvement, and lessons learned.
• Identify root causes of quality issues and non-conformances and oversee the development and implementation of effective corrective and preventive actions.
• Provide training, coaching and awareness to operational teams and subcontractors on quality standards and expectations.
• Maintain and analyse quality performance data to produce monthly reports, highlight trends, and recommend improvements to senior leadership and clients.
• Support pre-construction and delivery teams with the review and approval of quality plans, inspection and test plans (ITPs), and handover documentation.
• Ensure documentation and record-keeping processes support traceability, accountability and auditability across the project lifecycle.
• Represent the business in client meetings, quality forums, and industry working groups where required.

Skills / Experience:

• Proven experience in a Quality Manager or Senior Quality role within highways, construction, or utilities environments.
• Level 4 Quality Assurance or equivalent.
• Working knowledge of ISO 9001
• Skilled in managing and conducting internal and external audits.
• Demonstrated ability to lead incident investigations and quality reviews.
• Excellent problem-solving, communication and report-writing skills.
• Lead Auditor qualification (ISO 9001).
• Proficient in Microsoft Office and relevant data/reporting software.

Please apply with an upto date CV if you wish to be considered for this role.